Intern - Oracle - Bogotá, Colombia - Remote
(2024-04 - 2026-06)
- Project Management Applications LAD: Utilized Oracle project management tools (LAD Management Tool, PFM, TCM) to support client projects.
- Created weekly contract execution reports and presented insights using Excel and PowerPoint.
- Developed detailed user stories to improve project management applications and conducted UX testing for e-commerce platforms.
- Completed Agile and Scrum training, gaining hands-on experience with project workflows.
- Engaged with clients (Los Andes, BancoPichincha, Banco Agrario, Compensar) to enhance communication and project processes.
- Progressing through Oracle's PM Learning Path with a focus on Scrum certifications (Scrum Master, Scrum Product Owner, Scrum Developer).
- Prepared comprehensive meeting summaries for internal and client stakeholders.
Associate Project Manager FBGBU LAD - Oracle - Bogotá, Colombia - Remote
(2023-12 - 2024-04)
- Managed key projects, including an 8-hour project with Hard Rock Café Ponce and an 84-hour project for Lighthouse Yacht Club and Marina Bahamas.
- Led multidisciplinary teams, tracked milestones, and resolved issues to ensure successful project delivery.
- Analyzed customer satisfaction surveys and implemented improvements based on feedback.
- Completed Oracle's Total Contract Management (TCM) course and earned the Oracle AI Associate Certification
Business Development Specialist TECH CLOUD LAD - Oracle - Bogotá, Colombia - Remote
(2023-08 - 2023-12)
- Developed potential client profiles to identify business opportunities.
- Conducted cold calls and active prospecting in the Northern Mexico market.
- Specialized in the promotion and sale of Cloud solutions.
- Complete OCI Associate certification.
Operations Associate - Word of EPI - Remote
(2021-12 - 2022-02)
- Monitored and managed e-commerce operations using Shopify, ensuring smooth processing of customer orders and handling customer complaints.
- Processing customer orders, monitor customers complaints for the E-commerce store.
- Updated website content and pricing, and created temporary landing pages for promotions, including exclusive sales during Good Morning America using custom coupons.
- Developed and implemented discount coupons to enhance customer engagement and drive sales.
- Assisted in high-level meetings with Nickelodeon and Marvel, took detailed notes, and prepared comprehensive meeting summaries for internal teams.
Marketing Assistant - Prudential - Remote
(2019-12 - 2020-03)
- Managed client database and email harvesting, ensuring accurate data entry and running reports.
- Assisted with the implementation of marketing campaigns and coordinated client events.
- Managed platforms like e-Relationships, Salesforce/ClientLink, and Wealthscape to streamline customer interactions.
- Scheduled complex meetings with high-level executives and clients, handling all related logistics.
- Gathered and prepared materials for meetings, including briefings and binders, ensuring pre-reading material was reviewed.
- Provided customer service, including appointment setting and responding to service requests from new and existing clients.
- Screened telephone calls and handled follow-ups to ensure prompt and effective communication.
Accounting Assistant - Payables - Cyclone Bicycle
(2019-03 - 2019-12)
- Accurately process and record all purchase invoices into NetSuite timely and accurate.
- Handled payroll, business expenses, reconciliations, and business credit card payments.
- Handle Amazon invoices, reconciliation for amazon account.
- Prepare and coordinate the signing and mailing of checks for suppliers.
- Flag and hold invoices that require further approval upon receipt, ensuring proper handling and follow-up.
Operations Manager - Cyclone Bicycle - Portland, OR
(2014-07 - 2019-03)
- Verified quality, delivery schedules, and conformity to contract specifications with suppliers.
- Monitored budget activities and expenditures, overseeing and approving requisitions and purchases.
- Controlled the movement of goods to and from facilities, maintaining efficient production and meeting market demand.
- Managed and optimized all aspects of operations for a business with a revenue of $5 million.
- Oversaw the Amazon account, which generated $6 million in sales, while restructuring workforce and procurement team communication to enhance brand visibility on Amazon.
- Managed the end-to-end supply chain process, ensuring sufficient stock levels for wholesale, Amazon, Walmart, and the company's online store.
- Directed product sourcing, procurement, and supplier relationships to guarantee high-quality products and timely deliveries.
- Implemented inventory control systems to track product levels, reduce overstock or shortages, and minimize costs.
- Supervised the smooth operation of the company's e-commerce platforms (Amazon, Walmart, and online store), including order processing, fulfillment, and returns.
- Led warehouse operations, including receiving, storage, and shipping, optimizing efficiency across all processes.
- Coordinated with logistics providers and carriers to ensure timely and cost-effective delivery to customers and retailers.
- Developed and managed the operations budget, aligning expenses with business goals and sales forecasts, and identifying opportunities for savings without compromising quality or efficiency.
