Sandy Goody

Dedicated administrative and customer service professional with over 20 years of experience supporting office operations, assisting the public, managing high-volume communications, and providing exceptional customer service. Proven ability to maintain efficient workflows, coordinate administrative functions, and connect individuals with community resources and assistance programs. Strong organizational, communication, and multitasking skills with extensive experience working in fast-paced environments while maintaining professionalism and accuracy.

Program Specialist - SARCOA - Dothan, AL

(2008-09)

Progressed through multiple roles, including Receptionist, Information Specialist, and Program Specialist.

• Provided professional front-desk support by greeting visitors and managing high-volume incoming calls.
• Answered, screened, and directed calls while providing accurate information and assistance to the public.
• Operated office equipment including multi-line phone systems, computers, and fax machines.