Sangeetha Kuppuswamy

Experienced Support Engineer / Tester / Operations Analyst with a strong background in trade operations (letter of credit), including import and export settlements and document checking. Seeking to contribute analytical skills and process improvement expertise to ABN AMRO Bank, ensuring efficient and compliant trade operations. Experienced in managing Production support & Testing of applications

Support Engineer / Tester / Operations Analyst - Trade operations - Abn Amro Bank - Chennai

• Manage Production Support, testing & operations of applications related to trade settlement
• Manage and optimize trade settlement processes, including import and export settlements, to ensure timely and accurate transaction completion.
• Review and verify trade-related documents, including letters of credit, bills of lading, and invoices, ensuring compliance with regulatory requirements and internal policies.
• Collaborate with cross-functional teams, including compliance, operations, and IT, to identify and implement process improvements that reduce errors and increase efficiency.
• Analyze trade transaction data to identify trends, risks, and opportunities, providing actionable insights to senior management.
• Develop and maintain detailed reports and dashboards to track key performance indicators (KPIs) related to trade operations.
• Assist in the training and development of junior staff members, enhancing their understanding of trade operations and document checking.

Master of Computer Applications - IGNOU

Bachelor of Sciences - Physics - University of Madras