Sara Cox

Analytical operations professional with expertise in logistics coordination, dispatch support, corporate manufacturing, process improvement, and cross-functional operations. Experienced in partnering with drivers, carriers, customers, accounting, and leadership to solve operational challenges, improve efficiency, and keep freight moving. Recognized for quickly mastering new systems, developing Excel-based reporting tools, streamlining workflows, and serving as a trusted resource across business operations.

Thrives in fast-paced environments where strong communication, analytical thinking, and operational problem-solving are essential to keeping teams productive and customers satisfied. Holds a Bachelor of Business Administration in Management Information Systems with a strong foundation in technology, analytics, and business processes.

Logistics Operations Coordinator at Glasgow Trucking, Inc. (2024-05 – Present)

• Manage weekly payroll, driver settlements, accounts receivable, and financial reconciliations while supporting daily transportation and brokerage operations in a fast-paced logistics environment.
• Coordinate communication between dispatchers, customers, brokers, and management to monitor driver availability. Hours of Service compliance, shipment documentation, and operational priorities.
• Process weekly payroll and driver settlements, ensuring accurate compensation, deductions, reimbursements, and compliance with company, state and federal policies.
• Audit payroll, settlement, and billing data to identify discrepancies, resolve issues proactively, and ensure the accuracy of financial and operational records.
• Develop and maintain operational tracking tools using Microsoft Excel to improve visibility into driver activity, settlements, mileage, payroll, and business performance.
• Coordinate the full onboarding process for drivers including new driver orientation and training logistics. Ensuring employees meet required standards for employment along with DOT/FMCSA compliant. Issue all required resources, equipment, system access, and operational guidance before start date.
• Serve as the office subject matter expert for IT support, transportation systems, ELD software, reporting tools, and operational workflows.
• Maintain internal operational and financial information while maintaining a high level of accuracy and integrity.
• Train office staff on transportation systems, reporting tools, and standardized operating procedures.

Executive Assistant & Operations Coordinator at Bolzoni Auramo (2022-08 – 2024-05)

• Supported daily operations for a manufacturing facility with more than 500 employees through executive coordination and administrative support.
• Coordinated projects involving multiple departments while balancing changing priorities and deadlines.
• Presented proposals, presentations, communications, and operational documentation for leadership.
• Organized large-scale events requiring detailed scheduling, vendor coordination, budgeting, and logistics.
• Managed executive calendars, travel arrangements, meetings, purchasing, and cross-functional communications.
• Developed internal communications and marketing materials to improve employee engagement and organizational communication.

Certified Pharmacy Technician at Sulligent & Drug / Getwell Pharmacy (2015-07 – 2022-07)

• Delivered exceptional customer service while managing confidential information in a fast-paced healthcare environment.
• Coordinated with insurance providers, physicians, and patients to resolve issues efficiently.
• Maintained inventory accuracy through auditing and regulatory compliance.
• Trained new employees on software systems, workflow processes, and operational procedures.

Bachelor of Business Administration in Management Information Systems – Mississippi University for Women