Financial Operations & Revenue Cycle Manager - CentreSpringMD I - Atlanta, GA
(2019-01 - 2023-11)
- Financial and Revenue Cycle Management of all accounts receivable and accounts payable and provided strategy, statistics, data analysis, workflows, and business development.
- Provided weekly, monthly, quarterly, and yearly metrics and financial reporting to establish and support quality workflow, financial projections and develop strategies to improve department efficiencies, budgeting and time saved.
- Served as the lead billing and medical coding specialist for resolution and improvement of revenue cycle initiatives/issues in accordance with medical coding practices and healthcare regulations.
- Audited monthly financial statements for fluctuations in variable expenses and identified trends to make recommendations for more cost-effective measures and process improvements.
- Oversee all financial operations, client management with vendors, invoice review, sales goals, account processing, payroll and 401 K profit sharing, and maintain customer relationships.
Accounts Receivable Analyst - Bombay Lane I - Roswell, GA
(2009-03 - 2017-07)
- Responsible for all Medicare Part A & B billing and reimbursement for skilled nursing facilities while providing comprehensive support and consulting to Business Office Managers and Staff while building relationships.
- Developed and implemented strategies to streamline processes such as workflows, reporting, and improving revenue.
- Maintained data integrity, insurance/payment-related databases, document management, and electronic health records (EHR) for each facility.
- Conducted monthly reconciliation of all facility accounts (GL, Cost Reports, Revenue, Cash, and Census) to coordinate and assist in the strategic direction and data analysis of each facility.
Freelance/Independent Contractor - Self-Employed - Atlanta, GA
(2009-03 - 2017-07)
- Provided freelance billing, collections, revenue cycle management, and transcription services.
Billing Manager - Endocrinology & Diabetes - Dunwoody
(2007-09 - 2009-02)
Manager of billing - Healthcare Strategies I
(2006-05 - 2007-08)
- Manager of billing staff including overseeing AIR representatives, charge posters, payment posters, and patient account/customer service representatives.
Billing/Insurance Specialist - Healthcare Strategies I - Richardson, TX
(2000-01 - 2006-02)
- Coordinated healthcare billing procedures and AR functions for various healthcare fields, including Pain Management, Internal Medicine, Orthopedics, Dermatology, Ob/Gyn, Plastic Surgery, Cardiology, Radiology, Family Counseling, Chiropractic, and Physical Therapy.
- Completed all aspects of medical billing procedures and workflows to include data entry, patient registration, insurance verification, claim processing, ICD and CPT coding, payment posting, denials and appeals.
- Comprehensive expertise in Medicare, Medicaid, Worker's Compensation, Commercial Insurance, and Private Pay to ensure compliance in accordance with regulatory state and federal regulations and HIPM guidelines.
