Certified Coding Specialist at HealthCore Clinic (2024-01 – Present)
- Reviewing claims and documentation for coding and insurance errors
- Answer multi-line phone system and assist patients with billing questions
- Created and presented provider education documents
- Perform chart audits and provide feedback to providers
- Prepare reports for leadership and provide feedback
- Maintain/Manage EMR for the most accurate and current information
Billing & Coding Instructor at Wichita Technical Institute (2016-05 – 2024-02)
- Create and revise curriculum for current coding year
- Instruct students on proper coding for ICD-10-CM, CPT, & HCPCS
- Teach students appropriate communication skills for a medical office setting
- Manage classroom conflict with a positive outcome for all students
- Advise students on progress during the course
- Participate in planning committees for the school and department
