Sarah Clements

Medical Billing Specialist skilled in claims processing and insurance eligibility checks using EMA, E-clinical Works, and Centricity. Handles high-volume patient calls, appointment scheduling and prior authorization paperwork, communicating approvals status to patients. Experienced with healthcare compliance, Outlook, Gmail, and can type 50 wpm.

Medical Receptionist - Golden State Dermatology- Allura Skin and Laser Center - San Mateo CA

(2025-03 - 2026-06)

Working in a call center: answering phones, routing calls to doctors, responding to patient questions, documenting interactions, confirming insurance eligibility, scheduling and confirming appointments, knowledgeable with insurances. Processed prior authorization paperwork for procedures and communicated approval status to patients

Front Desk Coordinator - IVX Infusion Center - Fremont CA

(2024-08 - 2024-11)

• Scheduling, answering phones, scheduling supplies, patient communication

Cashier - Macy's INC - New Park Mall, Newark CA

(2023-10 - 2024-08)

• Customer Service, organizing, shipping and receiving, cashier

Pre-Claims Specialist - PBS West Radiology Medical Billing - Reno NV

(2021-04 - 2023-08)

Work Independently/ Remote Work.

• Identify key elements of patient's demos and reports. Correcting info to the internal billing software. Researching patients from 3rd parties systems. Review/correct claims that were submitted incorrectly.

Payment Clerk - PBS West Radiology Medical Billing - Reno NV

(2020-07 - 2021-04)

• Apply patient and insurance payments. Analyze patient accounts and correct errors. Interpret and understand medical remittance. Calculate write offs and risks pools and apply to accounts. Set up patient and insurance refunds. Balance payment batches. Process electronic remittance.

Cashier - Walgreens INC - Reno NV

(2019-07 - 2020-07)

• Customer service, cashier, stock shelves

Care Giver/Housekeeper - Self-Employed - Belmont CA

(2018-10 - 2019-05)

• Cared for my mother, cleaned house, cooked meals and did errands.

Receptionist - Special FX Salon - San Carlos CA

(2017-03 - 2018-05)

• Greet clients, stock inventory, organize shelves, sweep, run errands, do laundry.

Front Office & Billing - Duc Nguyen M.D. Orthopedic Surgeon - Redwood City CA

(2015-07 - 2018-05)

• Scheduling appointments, answering phones, check insurances, collect copays, accounts receivable, EMR, electronic scanning, collection calls, customer service, self-starter.

Medical Billing and Coding - Canada College (2009-09 - 2013-05)