Account Manager - Selkirk Sport Pickleball - Coeur d'Alene, ID
(2025-12)
- B2B Account Management & Expansion: Directed wholesale customer relationships across assigned territories, consistently driving portfolio growth and expanding product placement through data-driven account monitoring.
- New Business Development: Spearheaded full-cycle prospective outreach, successfully converting leads from cold contact to completed opening orders to hit performance targets.
- Sales Negotiation & Strategy: Negotiated terms and delivered persuasive product presentations to retail partners, effectively resolving account challenges while upholding brand standards.
- Cross-Functional Collaboration: Partnered with internal operations, marketing, and customer service teams to streamline order execution and enhance the overall client experience.
- CRM Data Integrity: Managed precise account logs, sales activity tracking, and pipeline records within CRM software to optimize daily follow-ups and prioritize high-value opportunities.
Account Executive, Sales and Service - USL Spokane - Spokane Velocity & Zephyr FC - Spokane, WA
(2024-09 - 2025-12)
- Drive ticket sales and renewals through strategic outbound calling, targeted email campaigns, and personalized outreach, ensuring a high level of customer engagement and retention.
- Build and maintain strong, lasting relationships with season ticket holders and key investors by providing exceptional service, timely communication, and tailored support to enhance loyalty and satisfaction.
- Collaborate closely with marketing and game day operations teams to develop and execute initiatives that elevate the fan experience and strengthen brand identity during live events.
- Represent the organization at grassroots marketing initiatives and community engagement events, helping to grow brand awareness, foster local connections, and attract new audiences.
- Diligently track and report sales activities using CRM platforms and team-specific tools, maintaining a robust pipeline and identifying opportunities to improve sales performance and efficiency.
Administration and Marketing Coordinator - World Affairs Council of Tacoma - Post Falls, ID
(2024-06 - 2024-10)
- Manage World Affairs Council marketing and distribution operations, developing email campaigns and web advertising
- Planning and scheduling meetings, logistical support for large-scale events and monthly meetings/appointments
- Designed graphics for digital campaigns, reports and presentations
Marketing Specialist - Healers PetCare Inc - Vancouver, WA
(2021-05 - 2024-02)
- Developed and executed social media strategies, curated content, and analyzed performance to boost engagement and brand visibility.
- Created and managed targeted email campaigns, utilizing A/B testing and automation tools to improve performance.
- Designed investor presentations, aligning key metrics and insights with business goals.
- Led website design projects, enhancing user experience and SEO through collaboration with developers and designers.
- Shaped brand messaging and ensured consistency across channels; conducted market analysis to support positioning.
- Performed market research and consumer analysis to inform strategic marketing decisions.
- Served as a customer liaison, strengthening relationships, gathering feedback, and supporting sales efforts.
Administrative Assistant and Marketing Coordinator - Pure Wellness Chiropractic - Washougal, WA
(2019-09 - 2022-01)
- Answer phones, organize and schedule appointments, produce and distribute memos, letters, faxes and medical forms.
- Provide general support and detailed customer service to each patient.
- Administer screening assessments, such as blood pressure, thermography and EMG scans.
- Assist patients by administering Laser Therapy and Spinal Decompression while charting records of each treatment.
- Implement marketing and advertising campaigns, assembling and analyzing patient forecasts, preparing strategies, plans and objectives along with promotional presentations and a marketing calendar.
- Managed Social Media accounts and boosting outreach efforts
- Completed training and obtained X-Ray Technician license
Bartender, Server & Bar lead - Pure Wellness Chiropractic - Vancouver, WA
(2010-01 - 2019-10)
Marketing Assistant - Motiv Sports LLC - Portland, OR
(2017-09 - 2019-03)
INTERNSHIP
- Promoted and support event races (Shamrock Run, Destination Races and Starlight Run) in partnership with local businesses.
- Developed promotional events and creative activities, executed distribution and coordination to effectively drive sales.
- Secretarial services: taking meeting minutes, processing information and data requests, emailing clients, developing communication documents, office administration support.
- Worked on location sites at events with a fun, positive high energy.
- Coordinated with marketing consultants, directors and advertisement specialists to enhance growth and experience.
Women's Soccer Team, NCAA - Clark Community College - Vancouver, OR
(2008 - 2011)
ATHLETICS
