Clinical Manager
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To obtain a position where my clinical experience, emotional maturity, and customer service skills can be utilized to their fullest and my passion to help people can be fulfilled.
Clinical Manager - The Oregon Clinic Ear, Nose & Throat Northeast - 5050 NE Hoyt St. Suite 655, Portland, OR 97213
(2024-10)
Manage a clinic of 6 ENT specialty providers and staff to ensure a smooth running clinic from the time of scheduling to the time of check out. Enforce a team atmosphere and an open door policy to discuss issues and/or changes that may need to be made with exceptional patient care being our main priority. Lead by example with openness to learn and grow daily in my role as well as helping my team work to their full potential and offer opportunities for growth when they arise.
Clinical Supervisor - The Oregon Clinic Pulmonary Critical Care and Sleep Medicine East - 1111 NE 99th Ave. Suite 200, Portland, OR 97220
(2021-05 - 2024-10)
Supervised a team of 12 direct reports maintaining and developing workflows while providing excellent care and assistance to our patients and providers in our large, fast paced clinic. Maintained strong collaborative relationships with clinic manager and front office supervisor to ensure a strong team environment while filling in wherever needed in the back office. Lead my team of medical assistants by example with poise and approachability while showing respect and empathy even when difficult conversations needed to be had.
Certified Clinical Care Coordinator - Providence Medical Group Cascade Family Medicine - 5050 NE Hoyt St. Suite 240 Portland, OR 97213
(2019-12 - 2021-04)
Provided excellent and compassionate patient care and customer service while helping to manage workflow between medical assistants, patients and providers. Facilitate immediate resolution for urgent patient issues and delegate tasks among team members. Collaborate with Providers to manage, process and resolve complex or sensitive patient issues. Navigate data systems to research and record pertinent information.
Certified Medical Assistant/Scheduler - The Oregon Clinic Plastic Surgery Division - 5050 NE Hoyt St. Suite 422 Portland, OR 97213
(2013-04)
Working as a Credentialed Medical Assistant obtaining vital signs, generating orders for tests, updating medical history and medications, assisting physicians with pre and post operative appointments and minor surgeries done in the office, wound care, dressing and splint application, breast tissue expander fills, sterile set up and clean up, also worked as scheduler managing clinic schedules for multiple doctors as well as working as the receptionist checking patients in for appointments, updating patient information, answering phones and managing electronic faxes.
Medical Assistant - The Oregon Clinic Pulmonary Division - 1111 NE 99th Ave. Suite 200, Portland, OR 97220
(2011-07 - 2013-04)
Worked as a Medical Assistant, large 15 plus Provider office, assisted providers with procedures, gave patient instructions, performed breathing tests, put in patient orders and prescriptions for providers.
Medical Assistant - Merced Faculty Associates Medical Group - 220 East 13th St. Merced, Ca. 95340
(2003-07 - 2011-06)
Worked as a Medical Assistant both front and back office with multiple providers within this large group ranging from family practice, dermatology, urgent care, OB/GYN and pediatrics. Had many duties which included taking vital signs, administering immunizations, performing EKGs, UAs, assisting with minor surgeries, assisting with lacerations and other minor emergencies, scheduling appointments, answering phones, triage, prescription refills, etc.
Certificate - Medical Assisting - Merced College Medical Assisting Program (2002-08 - 2003-04) 1848 Ashby Rd. Merced, Ca. 95341
Merced Junior College (2004 - 2006) 3600 M St. Merced, CA. 95348
Diploma - Golden Valley High School (1997-08 - 2001-06) 2121 East Childs Ave. Merced, Ca. 95340
