AI Program Manager/Project Manager - GroUnow - Remote, CA
(2025-02)
As a Program Manager at Gronow, I help build multiple AI applications and AI agents, manage cross-functional teams, and deliver scalable solutions by:
- Leading multiple concurrent AI programs and initiatives, integrating advanced AI technologies to optimize workflows, decision-making, and operational efficiency.
- Spearheading development of AI-powered applications using open-source AI, enabling scalable solutions for coaching and client-facing platforms.
- Defining product vision, program KPIs, and success metrics, aligning AI strategy with business objectives, user experience, and ROI.
- Translating complex requirements into execution plans, including AI product roadmaps, feature prioritization, and Agile delivery frameworks.
- Managing cross-functional teams across engineering, software development, and UX/UI, ensuring alignment, on-time delivery, and high-quality outputs.
- Acting as a bridge between technical and business teams, translating concepts such as model performance, prompt engineering, and AI outputs into actionable insights.
- Overseeing integration of AI models and APIs (e.g., OpenAI, GPT-based systems), optimizing for scalability, accuracy, latency, and cost efficiency.
- Conducting gap analyses to identify inefficiencies, implementing tailored process improvement solutions, and enhancing operational processes.
- Working closely with the CEO and stakeholders to align projects with strategic objectives, maximize ROI, and ensure successful portfolio management.
- Introducing Scrum frameworks and Agile practices to foster cross-functional collaboration and elevate project delivery performance.
- Engaging with stakeholders at all levels to set clear project expectations and ensure deliverables meet client requirements within agreed terms.
- Utilizing tools such as ClickUp, Trello, Slack, and Asana to manage workflows, and Numerous.ai, Jasper AI, and ChatGPT to streamline processes, enhance team collaboration, and accelerate AI project execution.
- Prioritizing tasks and managing workloads effectively to double team output, accelerate project timelines, and optimize operational performance.
- Achieved 2x increase in team productivity by implementing workflow automation, task prioritization frameworks, and AI-assisted processes.
- Delivered 3x improvement in operational speed, reducing task turnaround times from 3 weeks to 1 week through Agile optimization, workflow redesign, and AI tool adoption.
- Realized 50% cost reduction by optimizing resource allocation, increasing team efficiency, and leveraging AI-driven automation.
- Enhanced operational efficiency and client satisfaction through AI tool adoption, workflow automation, and process standardization.
Professional Development - Family Care & Professional Development - Remote
(2020-01 - 2025-01)
- Completed Certified Scrum Master (CSM) and PMI-ACP certifications.
- Advanced skills in Agile delivery, business analysis, and AI-driven workflow tools.
- Built and tested AI-enabled project management systems using ClickUp AI, ChatGPT, and automation tools.
- Completed coursework and self-directed training in Agile, data analysis, and program delivery.
- Maintained active professional network and industry engagement.
Business Partner - Brand Cigars, Newtown LLC - Newtown, CT
(2014-09 - 2019-12)
- Led cross-functional teams in Agile ceremonies, risk assessments, and scope development, ensuring timely and efficient project execution that met all deadlines.
- Financial Alignment: Developed budgeting and KPI tracking initiatives that supported 10-20 deals per quarter and drove business growth.
- Enhanced organization-wide efficiency by 30% through process improvements by partnering with vendors & stakeholders.
- Delivered revenue-generating IT projects and vendor responses that aligned with business goals, resulting in increased profitability.
- Optimized executive communication, aligning outcomes with strategic objectives, which improved decision-making.
Project Manager/Business Analyst - IBM - Somers, NY
(2012-07 - 2014-06)
- Successfully managed projects for IBM's GBS Incentives & Sales Model Transformation team, driving alignment between client strategies and business objectives.
- Integrated Agile and Scrum methodologies for seamless project execution, enhancing team collaboration and project delivery timelines.
- Managed project plans, KPIs, and financials across international teams, ensuring projects stayed on track and within budget.
- Led/managed medium to large size IT projects, leveraging project management tools and methodologies to deliver results and achieve project objectives.
- Strengthened collaboration between cross-functional teams, which minimized risks and improved project outcomes.
- Delivered global analytics projects, boosting reporting efficiency by 30%.
- Utilized tools such as Hyperion, IBM Cognos, and Tableau to streamline project reporting, enhancing data accuracy and decision-making efficiency.
Media Relations Associate - University of New Haven - Newtown, CT
(2011-01 - 2012-06)
- Enhanced communication effectiveness by 15% through stakeholder alignment and strategic business communications.
- Boosted media coverage by 20% via consistent messaging, media outreach, and crafting press releases.
- Leveraged tools like Cision, Salesforce for CRM, and ReadMedia for story management to drive successful media relations and public affairs campaigns.
Budget Analyst - University of New Haven - New Haven, CT
(2011-03 - 2012-03)
- Successfully managed a $100K+ budget, optimizing resources to support council initiatives and improving financial forecasting accuracy by 15%.
- Collaborated cross-functionally to drive event planning, ensuring alignment with council objectives and delivering expert financial guidance to stakeholders.
- Mitigated risks and ensured optimal fund allocation to support organizational goals.
- Leveraged Excel, Google Sheets, and Adaptive Insights for financial planning, reporting, and strategic budget management.
