Sarah Morgan

Results-oriented customer service enthusiast with a happy disposition, eager to contribute diverse skills to a dynamic team. Proficiency with telecommunication tools, sms and computers. Seeking a customer-focused position to apply creativity, patience, a calm demeanor and outstanding customer service to, prioritizing customer complaint resolution via de-escalation, in accordance with any scripts and/or company protocols given.

Junior Management; Shift Leader at Pizza Hut (2012-04 – 2017-06)

Started out as server, quickly worked up to junior Management, used phone scripts provided by company to suggestive sell, used customer service skills to handle complaints, actively pushed customer surveys to increase T1B sales, took work leave for high risk pregnancy

Crew at McDonald's (2023-01 – Present)

Treasurer at Marianna Church of the Nazarene (2015-01 – 2017-12)

Reconciliation of financial records, upkeep of books

Psychology – Chipola College (2013-01 – 2015-01); degree unfinished as of yet