Sarah Percy
Masters of Social Work; Certified Case Manager
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About
DEDICATED CLINICAL SOCIAL WORKER WITH EXTENSIVE EXPERIENCE SUPPORTING MEDICALLY COMPLEX PEDIATRIC AND ADULT POPULATIONS ACROSS HOSPITAL, FOSTER CARE, AND CHRONIC ILLNESS SETTINGS. SKILLED IN DISCHARGE PLANNING, CARE COORDINATION, PSYCHOSOCIAL ASSESSMENT, AND PATIENT/FAMILY ADVOCACY. ADEPT AT COLLABORATING WITH MULTIDISCIPLINARY TEAMS, COMMUNICATING WITH PAYORS, AND ADDRESSING BARRIERS TO SAFE TRANSITIONS OF CARE.
KNOWN FOR STRONG CRITICAL THINKING, CULTURAL COMPETENCE, AND EXCEPTIONAL INTERPERSONAL COMMUNICATION.
Experience
Senior Care Navigator - CENTENE/Sunshine Health
(2019-03)
- Coordinate care services for members with complex medical and social needs to ensure continuity of care and improved health outcomes.
- Maintain accurate care management documentation and referral records to support coordinated service delivery and compliance with healthcare standards.
- Conduct ongoing assessments and caregiver follow-ups to monitor care plans, identify barriers to treatment, and ensure appropriate service utilization.
- Analyze medical and psychosocial histories to identify care gaps and develop recommendations for improved care coordination.
- Collaborate with healthcare providers, caregivers, and community agencies to support comprehensive care planning.
Primary Care Social Worker/Medical Foster Care Social Worker - DEPARTMENT OF HEALTH/Children's Medical Service
(2007-03 - 2019-03)
- Coordinate care services for members with complex medical and social needs to ensure continuity of care and improved health outcomes.
- Maintain accurate care management documentation and referral records to support coordinated service delivery and compliance with healthcare standards.
- Conduct ongoing assessments and caregiver follow-ups to monitor care plans, identify barriers to treatment, and ensure appropriate service utilization.
- Analyze medical and psychosocial histories to identify care gaps and develop recommendations for improved care coordination.
- Collaborate with healthcare providers, caregivers, and community agencies to support comprehensive care planning.
Dialysis Social Worker - FRESENIUS MEDICAL CARE - Apopka, Deltona, Winter Park
(2000-06 - 2005-12)
- Assessed psychosocial needs of dialysis patients and developed care plans in collaboration with the healthcare team.
- Provided counseling and support for patients and families related to chronic illness, treatment adherence, and end-of-life issues.
- Coordinated transportation, medical equipment, and financial assistance resources to support patient care and treatment continuity.
- Collaborated with physicians, nurses, and social service providers to ensure holistic patient care.
Education
Master of Social Work - Social Work - University of Central Florida (2000)
Bachelor of Science - Christian Counseling & Psychology - Toccoa Falls College (1998)
