Sarah Rodriguez

Licensed Florida Dispensing Optician with 5+ years of experience delivering high-volume, patient-centered optical care. Proven ability to manage 40–60 patients per day while maintaining accuracy, efficiency, and a positive member experience. Strong background in optical dispensing, ophthalmic pretesting, and team training. Recognized for reliability, clear communication, and consistently supporting smooth clinic workflow in fast-paced environments.

Licensed Optician / AGM

(2018-06)

• Manage high-volume patient flow (40–60 patients/day) while maintaining accuracy and efficiency
• Provide full-scope optical dispensing, ensuring proper fit, comfort, and prescription accuracy
• Perform ophthalmic pretesting, including autorefraction, NCT, retinal imaging, and lensometry
• Educate patients on eyewear and contact lenses, improving confidence and compliance
• Process insurance authorizations, benefits, and claims with high accuracy and minimal errors
• Train and mentor new staff on optical procedures, improving team performance and workflow
• Maintain precise EMR documentation to ensure compliance and continuity of care
• Resolve patient concerns professionally, consistently maintaining a positive experience
• Consistently deliver a positive patient experience, contributing to high satisfaction and repeat business

Produce/Floral Associate

(2015-01 - 2018-05)

• Delivered excellent customer service in a fast-paced retail setting
• Maintained inventory, stock rotation, and product presentation
• Ensured department cleanliness and organization at all times

Data Processor/Secretary Assistant - Volunteer

(2013-05 - 2015-01)

• Supported teachers with the execution of lessons and classroom activities
• Assisted students with engagement and understanding
• Handled administrative tasks and organization of materials

B.S. - Microbiology and Cell Science - University of Florida – Gainesville, FL

A.S. - Opticianry - Hillsborough Community College – Tampa, FL