Sales Director at Hilton Embassy Suites & Oceana Hilton LXR (2021-01 – Present)
- Rebuild sales program post pandemic. Sole individual deployed to sell at the property level.
- Establish & maintained rapport with clients, prior to, during & post event. Encourage repeat business.
- Conduct site visits and pre-event meetings with clients to confirm all relevant details are communicated through generated BEO.
- Grew program post pandemic to date. 2022 hotel had sold 2,500 Room Nights, 2023 Tripled to production to 7,500 Rooms Night. Pre-Sold 7,500 Room Nights for 2024 and forecasted to do 10,000 Room Nights.
Hotel Manager at Hilton Embassy Suites & Oceana Hilton LXR (2021-01 – 2021-12)
- Hotel Oceana Conversion to First Hilton LXR in North America
- PMS System and POS System Conversion
- Relaunch Food & Beverage Operations and Introduce Additional Concepts
- Hire & train new team members on steps of service
- Management of menus and vendor partnerships
Opening Dual Property Hotel Manager at Dual Property Marriott (2020-01 – 2021-12)
- Installation and implementation of all hotel systems: Fosse, GXP, Micros, Certify
- Set up vendor accounts for all departments and placement of opening orders
- Oversaw administrative duties including P&L, Scheduling, Payroll, and Inventories
- Created SOP and proctored Shaping Service for opening team.
Director of Food & Beverage at Hyatt Regency (2018-01 – 2020-12)
- Oversaw events up to 1,500 people, 200 employees. 150+ events per year
- Took on director role after 3-year vacancy. Rebuilt department and energized the team
- Oversaw Banquets, Restaurant, Room Service, and Pool Operations
- Conducted all pertinent department meetings (BEO, Operations Meetings, etc.)
- Worked with clients such as Princess Cruises, Advanced Bionics, and Boston Scientific
Assistant Director at Jonathan Club (2017-01 – 2018-12)
- Oversaw events serving up to 1,800 people, 100 employees & 5 managers. 200+ events per year
- Responsible for performance evaluations and development plans
- Trained line level staff in accordance with standards of company policies & guidelines
- Work with clients such as Heal the Bay (Santa Monica NPO), Snapchat, Caruso Group
Sales Manager at Sofitel Los Angeles (2016-01 – 2017-12)
- Quadrupled revenue by cold calling local businesses and "dead" leads.
- Organized bookings from site visit and contract phase through departure, including food & beverage, guest room requirements and audio visual.
- Billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
Food & Beverage Manager, The Blvd at The Beverly Wilshire Hotel at Four Seasons (2015-01 – 2016-12)
Food & Beverage Manager, Pelican Grill at The Pelican Hill Resort at Irvine Company (2014-01 – 2015-12)
