Sarah Walker

Detail oriented and dependable professional with experience in regulated healthcare and compliance-driven environments. Proven ability to follow strict procedures, maintain accurate documentation, and handle confidential information. Known for reliability, adaptability, and strong work ethic in fast-paced settings. Seeking an on-site healthcare support role with opportunities for training and long-term growth.

Customer Support Specialist at Walmart (2023-02 – 2025-10)

• Processed and documented high volumes of customer requests accurately within internal systems
• Maintained strict attention to detail while working with payment information and confidential data
• Used internal software tools and Microsoft Office to track, update, and resolve cases
• Followed standardized procedures and compliance guidelines consistently
• Demonstrated reliability and accountability while meeting productivity expectations

Debt Collector at AvanteUSA (2017-08 – 2022-10)

• Maintained accurate and detailed account documentation in compliance with federal and state regulations
• Processed payments and account updates with a high level of accuracy
• Handled confidential financial and personal information in accordance with compliance standards
• Followed strict procedural guidelines and documentation requirements
• Demonstrated professionalism and consistency in a high-accountability environment

CNA / Home Care Aide at Red River Home Health Care (2016-09 – 2017-02)

• Assisted with basic patient care and safety under established care guidelines
• Documented patient status and followed care protocols accurately
• Maintained cleanliness and infection control awareness in home settings

Customer Service & Cashier Roles at Dollar General, Roadhouse Diner, Taco Bell (2012-01 – 2016-12)

• Demonstrated reliability, teamwork, and attention to detail in fast-paced environments
• Handled transactions, inventory, and customer needs efficiently
• Handled multiple tasks at the same time while managing to stay focused and efficient

High School Diploma – North Lamar High School (2015-01 – 2015-12)

Penn foster medical billing and coding (current)