Town Merchandiser - JD Sports - San Jose, CA
(2025-01)
- Deliver consistent VM standards across 4 stores
- Drive sales through commercial layouts and zoning
- Managed stock flow to maximize sell-through
- Executed launches, promotions, and window displays
- Analysed KPIs to adapt merchandising strategies
- Trained and supported store teams on VM standards
Floor Manager - JD Sports - San Jose, CA
(2023-06 - 2025-01)
- Drove daily sales performance by leading the shop floor and motivating the team
- Delivered KPI results including conversion, ATV, and UPT
- Coached staff to maximise selling opportunities and customer engagement
- Supported commercial merchandising to increase sell-through
- Managed peak trading periods to achieve sales targets
Clerk Office Intern - Clerk of the Superior Court - Tucson, AZ
(2018-06 - 2019-07)
- Administrative support and office procedures
- Data entry and records management
- Filing, scanning, and document organization
- Customer service (in-person, phone, and email)
- Confidential handling of sensitive information
- Microsoft Office (Word, Excel, Outlook)
- Calendar management and appointment scheduling
- Knowledge of county government operations
- Attention to detail and accuracy
- Time management and multitasking
- Professional communication and phone etiquette
- Team collaboration and adaptability