Saraswathi Chelladurai

Organized and detail-oriented customer service and administrative professional with 6 years of experience supporting school operations, student records, payment collection, classroom administration, and face-to-face communication. Experienced in handling confidential information, maintaining accurate records, assisting with payments, and using office and school technology systems. Seeking a role in front office administration, customer service, records support, or banking where accuracy, professionalism, and confidentiality are important.

Substitute Teacher - Fulton Schools

• Provided classroom, administrative, and student support across elementary, middle, and high school environments.
• Supported teachers, staff, administrators, students, and parents through clear communication, professionalism, and attention to daily school needs.
• Managed classroom routines by following teacher lesson plans, reinforcing expectations, redirecting off-task behavior, and supporting a positive learning environment.
• Worked in general education, special education, and autism support settings while assisting with classroom tasks, transitions, behavior support, and safety procedures.
• Tracked attendance by verifying student presence, maintaining accurate records, and communicating issues to the front office when needed.
• Maintained confidentiality when handling student information, attendance records, library records, and school-related documentation.
• Operated a book fair cash counter by collecting cash, credit card, and check payments for books and stationery purchases.
• Counted cash, calculated payment balances, and assisted customers accurately during school payment activities.
• Used Follett Destiny for media center check-ins, check-outs, renewals, library dues, and student library records.
• Used Microsoft Excel, Word, email, Microsoft Teams, Canvas, iReady, SmartBoards, and online school systems to support records, communication, and student learning activities.
• Reported concerns to the front office and administrators according to school procedures when student or safety issues occurred.
• Adapted quickly to different classrooms, grade levels, schedules, and student needs while following school policies and safety guidelines.

Master of Science - Information Technology - Alagappa University (2007)

Bachelor of Arts - Literature - Madras University (2000-06)

Diploma - Computer Applications