Sary Godinez
Receptionist/ Auto damage appraiser
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About
Licensed Auto Damage Appraiser with hands-on collision repair and insurance claims experience. Skilled in writing accurate damage estimates, coordinating with technicians and insurers, and delivering clear, professional communication to customers. Strong understanding of auto body repair processes, parts identification, and repair planning. Bilingual in English and Spanish.
Experience
Auto Damage Appraiser Apprentice at Glenville Terrace Autobody (2025-01 – Present)
Apprenticeship in vehicle damage appraisal and collision repair coordination
- Wrote vehicle damage estimates under supervision of licensed appraisers
- Inspected vehicles and documented structural and cosmetic damage
- Collaborated with technicians to determine repair vs. replace decisions
- Communicated with insurance representatives regarding claims and supplements
- Assisted with paint mixing, rim repair, and general collision repair support
Receptionist / Automotive Office Coordinator at Glenville Terrace Autobody (2018-01 – Present)
Front office coordination and customer service for collision repair shop
- Managed high-volume phone and email communication with customers and insurers
- Tracked payments and maintained accurate customer and claim records
- Scheduled vehicle drop-offs and coordinated repair timelines
- Dispatched vehicles and ensured proper documentation for insurance processing
- Delivered consistent, professional customer service in a fast-paced environment
Volunteer Auto Body Assistant at Unknown
Volunteer support in auto body shop operations
- Assisted technicians with disassembly/reassembly of bumpers, doors, and wiring
Education
Training in Auto Adjuster – Auto Adjuster Training Group (2016-09 – 2016-12)
High School Diploma in General – John D O' Bryant School of Mathematics and Science (2016-09 – 2018-06)
Some College in General – Bunker Hill Community College (2018-09 – 2020-05)
