Saurav Manandhar

Senior Product & Program Manager with 8+ years of experience building enterprise SaaS, platform, and data products across e-commerce, healthcare, and CRM ecosystems. Leads product strategy, cross-functional programs, and experimentation initiatives that improve user activation, retention, operational efficiency, and revenue growth.

Senior Product Manager – Seller Platform - Amazon - Austin, TX

(2024-09)

• Led end-to-end development of a seller performance analytics platform enabling 25K+ marketplace merchants to analyze traffic attribution, conversion performance, and inventory health, improving seller decision-making and increasing feature adoption by 28%.
• Defined product vision, platform roadmap strategy, and quarterly OKRs for seller growth initiatives by synthesizing customer feedback, behavioral analytics, and competitive insights to improve seller onboarding, listing performance, and seller engagement metrics.
• Owned the full product lifecycle from product discovery through launch, authoring PRDs, user stories, and acceptance criteria in Jira and Confluence while coordinating backlog prioritization, sprint planning, and release management across engineering and design teams.
• Partnered with engineering to design scalable REST API integrations and microservices-based platform architecture leveraging AWS services and distributed data pipelines, enabling near real-time catalog updates and improving listing processing performance by 35%.
• Designed and executed experimentation frameworks including A/B testing, feature flags, and staged rollouts using Optimizely and LaunchDarkly, optimizing onboarding flows and increasing seller activation and first-listing completion rates.
• Partnered with data science and analytics teams to explore predictive analytics models for demand forecasting, pricing optimization, and inventory planning insights supporting data-driven seller decision making.
• Led cross-functional program delivery with marketing, operations, analytics, and customer success teams while managing roadmap execution, dependency tracking, and risk mitigation for seller insights initiatives supporting marketplace revenue growth.

Senior Product Manager – Financial Platforms - CVS Health - Irving, TX

(2021-02 - 2024-08)

• Led development of an enterprise financial operations and pharmacy revenue analytics platform supporting invoice reconciliation, billing insights, and operational performance reporting across multiple pharmacy business units.
• Defined platform product roadmap, quarterly OKRs, and feature prioritization using RICE and MoSCoW frameworks while aligning finance, compliance, operations, and engineering stakeholders around high-impact enterprise initiatives.
• Partnered with engineering teams to design scalable data pipelines and REST API integrations connecting billing systems, transaction platforms, and reporting infrastructure built on Snowflake-based cloud data platforms.
• Conducted SQL-driven analysis across 1.3M+ financial transactions and reimbursement records, identifying operational inefficiencies and launching automation features that reduced reconciliation processing time by 20%.
• Developed executive analytics dashboards in Power BI enabling leadership teams to monitor reimbursement timelines, financial KPIs, operational performance, and platform adoption across enterprise pharmacy operations.
• Led cross-functional program delivery across finance, compliance, engineering, and QA teams while managing program timelines, roadmap execution, dependency tracking, and coordinated releases across multiple platform initiatives.
• Implemented automated reconciliation and regulatory reporting workflows using Python automation, Excel macros, and API integrations reducing manual processing overhead and generating $1.2M in annual operational cost savings across pharmacy finance operations.

Associate Product Manager - Salesforce - Dallas, TX

(2018-04 - 2021-01)

• Supported development of enterprise CRM workflow, pipeline analytics, and forecasting capabilities enabling sales leaders to track opportunity progression, forecast accuracy, and revenue pipeline performance across enterprise customer accounts.
• Conducted product analytics using SQL, advanced Excel modeling, and large-scale CRM datasets identifying adoption patterns, customer segmentation insights, and feature usage trends across global enterprise CRM users.
• Built operational dashboards using Power BI to monitor WAU/MAU growth, user activation metrics, retention cohorts, and feature adoption trends supporting data-driven product decisions.
• Implemented Agile product development practices including user story mapping, backlog grooming, sprint planning, and iterative feature releases across distributed product and engineering teams.
• Collaborated with UX designers and engineers to develop interactive product prototypes in Figma, incorporating user research insights to improve CRM workflow usability, onboarding experiences, and pipeline management features.
• Conducted structured user research sessions and pilot testing programs with enterprise customers to gather product feedback and refine onboarding workflows, improving product discoverability and adoption.
• Contributed to roadmap planning and product-market fit validation initiatives by synthesizing customer insights, analytics findings, and competitive research to guide feature prioritization and CRM platform enhancements.

Master of Science - Information Technology - University of the Cumberlands