Savanna Thurston

Organized and dependable student professional with over four years of customer service and administrative experience in fast-paced environments. Skilled in communication, digital organization, account management, payment processing, and resolving customer concerns professionally. Experienced using Microsoft Office programs, handling confidential information, and managing multiple responsibilities while maintaining attention to detail.

Currently pursuing an Associate of Liberal Arts and Sciences degree at Coastal Alabama Community College while working full-time. Seeking a remote administrative support opportunity where strong organizational and communication skills can contribute to efficient operations and community outreach efforts.

Sales Advocate - Cricket Wireless

(2022-01)

• Assist customers with account management, payments, device upgrades, and service support in a high-volume retail environment
• Maintain accurate customer records and process transactions with strong attention to detail
• Provide technical troubleshooting and clear communication to resolve customer concerns efficiently
• Handle multiple responsibilities at once while maintaining professionalism and organization
• Support daily operational tasks, documentation, and customer follow-up communication

Front Desk Associate - Microtel Inn & Suites

(2021-01 - 2022-12)

• Managed guest check-in/check-out processes and maintained organized reservation records
• Processed payments, balanced transactions, and handled administrative front desk responsibilities
• Responded to phone inquiries and assisted guests with professionalism and problem-solving skills
• Maintained accurate documentation and communicated effectively with staff and guests

Team Member - Marco's Pizza

(2020-01 - 2021-12)

• Assisted customers with orders, payment processing, and service requests
• Worked efficiently in a fast-paced environment while maintaining organization and teamwork
• Supported daily operational responsibilities and maintained a clean workspace

Associate of Liberal Arts and Sciences - Coastal Alabama Community College (2025-01)

Cosmetology Diploma - Cosmetology - Remington College (2019-12)