Scott Cawthon

Dedicated educator and talent management professional with extensive experience in teaching, course development, and technical training within higher education and corporate environments. Proven track record in fostering student engagement and improving course materials. Strong background in anthropology, linguistics, and public communication, complemented by expertise in onboarding and talent coaching in technical operations.

Skilled in relationship management, project coordination, and knowledge management.

Food and Beverage at Target (2026-05 – Present)

• Stock grocery products and assist customers with shopping needs.

Associate Instructor at Indiana University (2013-08 – 2025-05)

Taught undergraduate and graduate courses while completing graduate study at Indiana University. Worked collaboratively with other instructors to improve course materials.

• Courses taught: Anthropology L200: Language and Culture, Anthropology: Culture, Wellness and Disease, College P155: Oral Public Communication, College A122: Cultural Approach to Interpersonal Communication, French F492: French Reading Proficiency for Graduate Students (2nd Semester), French F250: 4th Semester French Language, French F200: 3rd Semester French Language, French F150: 2nd Semester French Language, French F100: 1st Semester French Language.

Research Assistant at American Association of French Teachers (2010-04 – 2012-06)

• Built a website for the new editor in chief of The French Review to enable independent updates and maintenance.
• Built and managed a database for article and book review submissions, reporting, and data administration for The French Review.

Sr. Specialist, Talent Management at SumTotal Systems, Inc. (2006-03 – 2009-05)

• Led an award-winning three-week onboarding program for technical operations hires, covering company, role, and skill training.
• Reduced ramp-up time to billable work from six months to three weeks through the onboarding program.
• Provided individual talent coaching and mentoring.
• Consulted with customers to clarify priorities, logistics, and business goals for effective software adoption.
• Earned an average customer satisfaction score of 9.7/10 in training and consulting engagements.
• Gathered and defined functional, operational, performance, and acceptance requirements for system implementations.
• Documented target business processes and identified gaps between customer needs and LMS capabilities.
• Delivered in-person training in the U.S. and internationally, including Mexico, Japan, and France.
• Contributed to the analysis, development, and review of course materials and product documentation.

Senior Product Support Engineer at Click2Learn, Inc. (2004-02 – 2006-03)

• Managed technical relationships for several of the company's highest-value accounts.
• Visited customer sites to troubleshoot issues, strengthen relationships, and deliver coaching and training.
• Wrote and published knowledge base articles for internal and external users.
• Mentored team members in process, technical skills, and customer relationship management.
• Supported beta testing, service pack releases, and escalated code fixes.
• Coordinated internal training on key features in the latest product release.

Technical Trainer & Support Engineer at Click2Learn, Inc. (2001-03 – 2004-02)

• Supported software used to create and manage corporate training programs.
• Delivered remote training to internal staff on product updates using web tools and PowerPoint.

Technical Support Coordinator at WorldTravel Partners (1999-01 – 2001-03)

• Triaged support requests from executives, managers, and travel agents to the appropriate technicians.
• Provided hands-on network, hardware, and software support across Seattle, Spokane, Redmond, and Portland offices.

M.A. in Anthropology – Indiana University (2018)

M.A. in French Linguistics – Indiana University (2014)

B.A. in Linguistics and French (Minor in German) – Western Washington University (2012)

European High School Year Study – L'Athénée Royale de Visé, Belgium (1989)

– Wade Hampton High School, SC