Driver, Warehouse Orders at Craig's Beer (2021-04 – Present)
Janitorial Manager at Building Stars (2018-02 – 2021-09)
- Improved facility cleanliness by conducting regular inspections and addressing issues promptly.
- Developed strong vendor relationships for cost-effective supply procurement and inventory management.
- Increased client satisfaction by consistently maintaining a clean and safe environment for occupants.
- Managed janitorial staff scheduling, ensuring adequate coverage for all shifts and tasks.
- Led staff meetings to discuss progress updates, share best practices, address concerns, and maintain open lines of communication within the team.
- Reduced employee turnover through effective hiring, training, and performance management.
- Conducted thorough staff evaluations to identify strengths, opportunities for growth, and professional development needs.
- Established strong communication channels among team members, fostering a positive work environment that encouraged feedback and collaboration.
- Enhanced custodial team efficiency by implementing new cleaning processes and schedules.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
Driver Sales Representative at LKQ (2016-07 – 2017-11)
- Conducted regular vehicle inspections to maintain optimal performance and prevent breakdowns or delays on the road.
- Streamlined order processing procedures for faster delivery times by working closely with warehouse staff during loading/unloading procedures.
- Promoted a safe working environment by adhering to all safety guidelines and reporting any potential hazards or incidents promptly.
- Collaborated with team members to identify new business opportunities and expand client base.
- Improved route efficiency by utilizing GPS technology and adjusting plans based on real-time traffic conditions.
- Assisted in resolving customer complaints or concerns, ensuring repeat business and overall satisfaction.
- Increased sales by establishing rapport with customers and providing exceptional service during deliveries.
- Boosted company reputation with excellent communication skills and professional demeanor while interacting with clients.
- Safely operated company vehicles, adhering to all traffic laws and safety regulations to minimize accidents and vehicle damage.
- Ensured timely deliveries for customer satisfaction by planning efficient routes and managing time effectively.
- Demonstrated flexibility in adapting to changing schedules or last-minute requests from customers without compromising punctuality or service quality.
- Enhanced product knowledge through continuous training, resulting in increased confidence when presenting products to customers.
- Managed cash transactions accurately, balancing daily deposits, receipts, and expenses for proper financial reporting.
- Contributed to a positive work environment by actively participating in team meetings and sharing best practices with colleagues.
- Developed strong relationships with both new and existing clients by consistently exceeding expectations in service quality.
- Maintained positive relationships with customers using good communication and follow-through abilities.
