Infrastructure & Operations Support Specialist
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Infrastructure & Operations Support Specialist with experience supporting production environments, including endpoint and server-adjacent hardware, virtual machines, physical security systems, and network-connected devices. Proven ability to follow SOPs, manage asset lifecycles, troubleshoot hardware and connectivity issues, and support mission-critical systems in controlled, regulated environments.
Experienced IT professional with a strong background in enterprise IT support, systems analysis, and infrastructure management. Skilled in server and network operations, hardware deployment, troubleshooting, and monitoring, with hands-on exposure to data center environments. Adept at coordinating with cross-functional teams to ensure high-availability systems and smooth operations.
Currently expanding expertise in cloud technologies (Azure AZ-900) to support modern infrastructure initiatives. Known for technical proficiency, reliability, and a proactive approach in fast-paced IT environments.
Cybersecurity Program, Collin County Community College: Focused on network security, systems administration, and IT infrastructure fundamentals. Gained hands-on experience with server management, networking protocols, and security best practices, providing a strong foundation for enterprise IT and data center operations.
