Business Office Manager - Villa Mesa Care Center
(2025-07)
- Coordinates billing/coding/accounts receivable with billing company or the billing office staff
- Maintains accounts payable records and supervises payment of supplies to include monitoring back orders
- Responsible for daily backup of computer files
- Responsible for monthly meetings (i.e. PPS/PDPM, Triple Check, Aging Review)
- Provides accurate, timely and responsive information to patients, Physicians and other stake holders
- Manage timely task completion
- Maintains all claim records
- Follows up on all outstanding payer rejections
- Balances and reconciles month end reports
- Communicates with the corporate accounting department regarding outstanding items
- Maintain confidentiality and adheres to all HIPAA guidelines and regulations
- Manage proper submission of documents in a timely fashion
- Demonstrates courtesy and helpfulness toward patients and their families
Business Office - Santa Anita Convalescent Hospital
(2024-07 - 2025-07)
- Coordinates billing/coding/accounts receivable with billing company or the billing office staff
- Maintains accounts payable records and supervises payment of supplies to include monitoring back orders
- Provides accurate, timely and responsive information to patients, Physicians and other stake holders
- Maintains all claim records
- Follows up on all outstanding payer rejections
- Communicates with the corporate accounting department regarding outstanding items
- Maintain confidentiality and adheres to all HIPAA guidelines and regulations
- Manage proper submission of documents in a timely fashion
- Demonstrates courtesy and helpfulness toward patients and their families
Case Management - Right at Home (Pasadena) - Pasadena
(2023-03 - 2024-07)
- Plays an integral role in helping Right at Home improve the lives of as many people as possible in our community
- Express intent of improving the quality of life for the caller & schedules in-home consultations and care delivery start dates
- Has a successful sales track record in converting customers over the phone and has prior experience working in the home care or healthcare industries
- Develops, maintains, and follows up to create and build relationships, creates client care plans to provide extraordinary client experiences, and communicates with clients, families, care partners, and referral sources timely and consistently
- Plays an integral role in interfacing with clients and families to ensure safe, appropriate and meaningful care is being provided
- Serves as a mentor to caregivers and supports their care delivery
- Maintains a calm, positive demeanor at all times and is able to effectively multitask in a high functioning office environment
Adult Program Supervisor - Apex Social - Glendora, CA
(2022-09 - 2023-03)
Helped individuals, groups, and families prevent and cope with problems in their everyday lives.
- Ability to diagnose and treat mental, behavioral, and emotional problems
- Organize and maintain office data
- Regularly create data based off notes from staff visits within community
- Create patient folders and assess how a clients needs can be aided optimally
Case Management - Golden Years Home Health - San Dimas, CA
(2022-04 - 2022-08)
- Consulted with patients and family members to discuss their health problems
- Helped develop a care plan to address patients personal health care needs
- Consulted and collaborated with other health care providers/specialists to set up patient appointments
- Check in on patients regularly to evaluate and document progression
- Treat all patients with empathy and respect to conduct self in a professional manner
- Comply with organizational guidelines and health care laws and regulations
