Customer Service Professional
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Customer service professional with 10 years of experience across multiple industries, including technical support, retail sales, and hospitality. An excellent communicator, both written and verbal, fluent in English and Spanish,
with a strong aptitude for technology.
I’ve worked in a number of customer service oriented roles over the past ten years, such as performing over-the-phone technical support for Apple hardware and software, sales and in-person technical support at Apple, Inc, and most recently, providing white glove customer service at Apex Service Partners for customers seeking HVAC, electrical and plumbing home services.
I am currently in college en route to finish my Associate’s Degree, with plans to pursue a Bachelor’s Degree in Computer Science or Cybersecurity, along with certifications in I.T..
