Sedey Jahar

Hospitality professional with experience in dining service, guest relations, food service, and fast-paced customer environments.

Background includes serving, bussing, hosting, food service, and cashier experience with a strong ability to create positive guest experiences, provide attentive service, and support restaurant operations. Skilled in communication, teamwork, and maintaining high service standards in customer-focused environments.

Sales Associate/Cashier - Kohl's - Blacksburg, VA

(2025-06 - 2025-12)

• Assisted an average of 50+ customers per shift by making personalized recommendations, answering questions, and resolving issues to improve the overall shopping experience.
• Processed purchases, returns, and exchanges through POS systems while accurately handling daily cash and card transactions.
• Supported daily operations by maintaining organized displays, replenishing merchandise, and collaborating with team members during high-traffic periods.
• Built strong customer relationships through professional communication, patience, and attention to detail in a cheerful and welcoming environment.

Sales Associate - Club Pilates - Lorton, VA

(2023-12 - 2024-04)

• Assisted 200+ members with memberships, scheduling, account inquiries, and customer needs while maintaining a professional studio environment.
• Enhanced member experience through personalized service, prompt responses to inquiries, and strong relationship-building skills
• Managed customer information and daily operational tasks using studio systems, resulting in precise records and efficient service.
• Supported promotional campaigns and member engagement initiatives by assisting 50+ clients with offers, scheduling needs, and service inquiries while maintaining a welcoming environment.

Hostess | Food Service Associate | Cashier - Sky Zone - Springfield, VA

(2021-04 - 2022-05)

• Welcomed 100+ guests during peak operating periods by managing check-ins, reservations, and customer inquiries while creating positive first impressions.
• Prepared and served food orders while maintaining accuracy, presentation standards, and timely service in a high-energy, fast-paced environment.
• Processed 50+ daily transactions through POS systems while ensuring accuracy in cash, card, and digital payments.
• Coordinated with team members to support birthday parties, group events, and high-volume guest experiences while maintaining efficient operations.

Server & Busser - Greensprings (Erickson Senior Living) - Springfield, VA

(2021-02 - 2021-11)

• Served 40+ residents and guests per meal period by taking orders, delivering food and beverages, and providing a pleasant dining experience.
• Maintained dining room readiness by arranging tables, resetting seating areas, clearing dishes, and ensuring smooth service flow throughout meal periods.
• Assisted guests with dietary preferences and special requests while ensuring order accuracy and providing personalized service
• Collaborated with servers, kitchen staff, and dining team members to maintain efficient service flow and uphold hospitality standards.

Bachelor of Science - Business Information Technology, Decision Support Systems Concentration - Virginia Polytechnic Institute and State University (2027-05)