Administrative Assistant / Children's Ministry Coordinator at First Immanuel Lutheran Church and School (2022-04 – Present)
- Helped take care of sick and injured students in the health room
- Took daily attendance
- Ran all social media
- Oversaw all lunch periods
- Created weekly slideshows for Sunday school
- Counted all Chapel offerings
- Got immunization registry ready to be sent to the state
- Assisted teachers and other office staff in daily project and tasks
- Fixed student chromebooks and printers
- Ran background checks for volunteers and staff
- Was on the communication team, forwarding church and school communications
- Was the face of numerous video announcements
- Assisted Pastors, Executive Director and other office staff in daily tasks
- Answered phone and directed phone calls
- Helped students in the health room
- Was on the auction committee, ran Greater Giving and did all auction billing
- Organized and trained volunteers to help with school lunches
- Worked with DPI to send special milk each month
- Prepared bulletins for Pastors
- Prepared all Sunday School slides
- Organized volunteers and scheduling of volunteers
Head Junior Varsity Volleyball Coach / Head Varsity Coach at Living Word Lutheran High School (2019-08 – 2024-11)
- Prepared for, decorated for and ran Vacation Bible School for over 215 students
- Organized and trained volunteers for Vacation Bible School
- Prepared, coordinated and distributed information about yearly schedule of activities and classes
- Trained and supervised religious education instructional staff
- Directed pre-school, toddler and infant services to provide comprehensive family support
- Identified and recruited potential volunteer workers
- Hired, mentored and supervised instructors and volunteer staff to carry out program goals
- Kept program children safe and secure at all times with proactive monitoring strategies
- Proved successful working within tight deadlines and a fast-paced environment
- Excellent communication skills, both verbal and written
- Cultivated interpersonal skills by building positive relationships with others
- Paid attention to detail while completing assignments
- Prepared athletes for special competitions and tournaments
- Implemented exercise programs and training strategies to bolster individual and team performance
- Stretched, warmed up and completed conditioning exercises properly to reduce injuries
- Demonstrated proper technique for spiking and serving ball at observance of team players
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition
- Created a safe environment for young athletes to grow closer to each other and to God
- Increased player strength, agility and game skills through successful practices
- Developed game plans and adjusted to meet various game situations
- Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements
- Worked individually with players when struggling to enhancer confidence and strengthen court skills
- Provided guidance and mentorship to volleyball athletes to help reach full potential
- Facilitated team building activities and workshops to improve communication, collaboration and productivity
Certified Chiropractic Assistant at Lickteig Chiropractic (2020-02 – 2022-04)
- Sanitized, restocked and organized exam rooms and medical equipment
- Documented vital signs and health history for patients in clinic and hospital environments
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Input patient data into computer system using medisoft and checked information for accuracy
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Collected and documented patient medical information such as blood pressure and weight
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing
- Performed electric muscle stimulation, massage and mechanical traction
- Scheduled patient appointments for busy chiropractic practice
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Performed clerical duties, such as word processing, data entry, answering phones and filing
Restaurant Manager at Zaffiro's Pizza (2019-08 – 2021-03)
- Purchased adequate quantities of food, beverages, equipment and supplies
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations
- Reconciled cash and credit card transactions to maintain accurate records
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Maintained safe working and guest environment to reduce risk of injury and accidents
- Skillfully interacted with external vendors to obtain best quality in pricing and product
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime
- Led and directed team members on effective methods, operations and procedures
- Actively participated in ongoing customer service programs to build sales and rapport in community
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Interacted positively with customers while promoting hotel facilities and services
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations
- Purchased food and cultivated strong vendor relationships
- Supervised all areas of restaurant to keep it clean and well-maintained
- Created the schedule for over 30 employees every week
- Verified prepared food met standards for quality and quantity before serving to customers
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions
- Participated in dining room side work such as refilling condiment bottles, preparing menus and arranging silverware packages
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Replenished food items, paper products and canned goods to keep the pantry well-stocked during busy periods
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Operated Aloha POS systems to cash out customer checks and complete order transactions
- Performed specialized alcoholic beverage services such as bottle openings and chiller setup
- Completed credit payments via card processing systems
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers
- Cultivated warm relationships with regular customers
- Checked identification for minimum age for sale of alcoholic beverages
- Bussed and reset tables to keep the dining room and work areas clean
- Kept register accurate through correct billing, payment processing and cash management practices
- Explained menu items and suggested appropriate options for food allergy concerns
Restaurant Waitress at Zaffiro's Pizza (2018-04 – 2018-08)
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions
- Participated in dining room side work such as refilling condiment bottles, preparing menus and arranging silverware packages
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Replenished food items, paper products and canned goods to keep the pantry well-stocked during busy periods
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Operated Aloha POS systems to cash out customer checks and complete order transactions
- Performed specialized alcoholic beverage services such as bottle openings and chiller setup
- Completed credit payments via card processing systems
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers
- Cultivated warm relationships with regular customers
- Checked identification for minimum age for sale of alcoholic beverages
- Bussed and reset tables to keep the dining room and work areas clean
- Kept register accurate through correct billing, payment processing and cash management practices
- Explained menu items and suggested appropriate options for food allergy concerns
- Worked with a POS system to place orders, manage bills and handle complimentary items
- Noted special patron requests and followed up with kitchen to confirm delivery
- Supported needs of 40-person wait staff who attended to specific needs of countless customers daily for middle class restaurant with social relevancy and intentionality
