Sepand Saghafi

A highly organized and detailed-oriented healthcare professional who has several years of experience supplying thorough, organized support to various Leadership teams.

Specimen Processing Specialist-Trainer - Labcorp

(2019-01)

• Extensive experience in a CLIA laboratory setting, including receiving, sorting, scanning and routing specimens to their proper location within our facility or for outside testing.
• Ability to take initiative and work independently under minimum supervision, while helping to ensure high standards are maintained in a multi-accredited clinical environment.
• Train new hires to ensure a smooth transition into the Accessioning department.
• Perform and teach individuals on how to accurately enter sensitive patient information, in our LIMS system in accordance with HIPAA guidelines.
• Ensure proper labeling of specimens after data entry has been performed.
• Prepare specimens for laboratory analysis and testing. Perform technical and non-technical procedures to process and submit specimens.
• Manual aliquot several types of samples, checking for accuracy, and record all specimens processed.
• Monitor on-going performance of employees; provided corrective action and counseling as required.
• Ensured continuous process improvement and/or standardization of various processes.
• Established and motivated a working environment that actively encouraged and supported employee engagement.
• Preparing daily reports.

Customer Service Representative - ARCO AM/PM

(2015-06 - 2019-02)

• Responded to customer questions and concerns in person and over the phone.
• Assisted customers navigate through the store.
• Ensured the store is fully stocked with merchandise.
• Worked independently without constant supervision, awarded Mystery Shopper.
• Notified maintenance company for any gas spills or non-operational equipment.
• Performed end of the day reports and documenting all incidents reporting.

BS - Biochemistry - California State University San Marcos (2016-12)