Specimen Processing Specialist-Trainer - Labcorp
(2019-01)
- Extensive experience in a CLIA laboratory setting, including receiving, sorting, scanning and routing specimens to their proper location within our facility or for outside testing.
- Ability to take initiative and work independently under minimum supervision, while helping to ensure high standards are maintained in a multi-accredited clinical environment.
- Train new hires to ensure a smooth transition into the Accessioning department.
- Perform and teach individuals on how to accurately enter sensitive patient information, in our LIMS system in accordance with HIPAA guidelines.
- Ensure proper labeling of specimens after data entry has been performed.
- Prepare specimens for laboratory analysis and testing. Perform technical and non-technical procedures to process and submit specimens.
- Manual aliquot several types of samples, checking for accuracy, and record all specimens processed.
- Monitor on-going performance of employees; provided corrective action and counseling as required.
- Ensured continuous process improvement and/or standardization of various processes.
- Established and motivated a working environment that actively encouraged and supported employee engagement.
- Preparing daily reports.
Customer Service Representative - ARCO AM/PM
(2015-06 - 2019-02)
- Responded to customer questions and concerns in person and over the phone.
- Assisted customers navigate through the store.
- Ensured the store is fully stocked with merchandise.
- Worked independently without constant supervision, awarded Mystery Shopper.
- Notified maintenance company for any gas spills or non-operational equipment.
- Performed end of the day reports and documenting all incidents reporting.
