Patient Access Register - Nyp Hudson Valley Hospital - Peekskill
(2025-02)
- Registered and welcome patients, verfeid insurancs, obtained authorizations, and endsured accurat data entry while mainaining HIPPA compliance.
- Scheduled appoiments, coordinated wih clinical staff, and supported efficent patient flow in fast -paced enviroment.
- Collected co-pays, explained billing procedures, and resolved patient concerns with professionalism and emptathy.
- Handled sensitive information with discretion and provided reliable detail-oriented suport to both parties ad healthcare terms
Manager - Nonnas - Peekskill
(2024-02 - 2024-12)
- Achieved promotion to manager role within a short timeframe of two weeks due to exceptional performance, dedication, and ability to quickly grasp operational procedures and leadership responsibilities.
- Resolved customer complaints and concerns professionally and on time, fostering positive relationships and increasing overall tips by 15%.
- Conducted opening and closing procedures focusing on accuracy and efficiency, resulting in a 5% reduction in errors and discrepancies.
- Assigned, prioritized, and delegated tasks and responsibilities of up to 10 employees in a single shift.
Educator - Little Kings and Queens - Peekskill
(2022-01 - 2022-08)
- Created over 60+ engaging lesson materials, which included multimedia presentations and interactive activities, to enhance student understanding and retention.
- Managed a group of up to 21 children in a classroom setting.
- Created and implemented strategies to meet the needs of mentally and physically challenged students.
- Instructed language and literacy skills to children ranging from ages 2-5, emphasizing reading comprehension and critical thinking abilities.
- Maintained open and proactive communication with parents and guardians through regular updates, mobile app, and parent-teacher conferences to discuss student progress and address concerns.
Shift Supervisor - Rite-Aid - Peekskill
(2018-01 - 2021-12)
- Implemented promotional displays, leading to a 3% increase in revenue.
- Managed inventory levels, including ordering and restocking merchandise, resulting in a 6% decrease in out-of-stock situations.
- Supervised a team of 6 pharmacy technicians and sales associates, ensuring smooth operations and exceptional customer service.
- Trained over 5+ new employees on store policies and procedures, maintaining consistency and adherence to company standards.
