Sergio Gamboa

Hospitality professional with over 15 years of experience in fine dining, fast-paced restaurant service, bartending, and front-of-house management. Proven track record delivering attentive, personalized guest service, building strong customer rapport, and driving repeat business. Strong leadership background in staff training, scheduling, and operations, combined with hands-on server and bartending expertise.

Reliable, team-oriented, and committed to exceeding guest expectations in high-volume, upscale environments.

Manager - Bodega Sur

(2024-01 - 2026-01)

• Managed restaurant operations including staffing, scheduling, and guest relations
• Led and mentored team members to deliver consistent, high-quality service
• Handled inventory, vendor coordination, and cost control to support profitability

Bartender - Maple & Ash

(2024-01 - 2025-01)

• Crafted and served cocktails and beverages to guests at a premier steakhouse and bar
• Managed a fast-paced bar during peak hours while maintaining quality and consistency
• Provided friendly, knowledgeable guest interactions to enhance the dining experience

Server - Tzuco

(2022-01 - 2023-01)

• Delivered attentive, high-quality service in a high-volume, upscale dining environment
• Guided guests through menu offerings and provided personalized recommendations
• Maintained accuracy in order taking, payment processing, and check management

Manager - Folklore

(2017-01 - 2022-01)

• Oversaw daily front-of-house operations to ensure smooth, efficient service
• Trained, scheduled, and supervised staff to maintain service standards
• Resolved guest concerns promptly to maintain satisfaction and retention

Server - Tango Sur

(2015-01 - 2017-01)

• Provided friendly, efficient table service in a busy neighborhood restaurant
• Built strong guest rapport, contributing to repeat business and positive reviews
• Collaborated with kitchen and bar staff to ensure timely, accurate order delivery