Serkhadis Minale

Merchandise associate with over 10 years of experience in retail and customer service. Recognized for outstanding performance with multiple awards, including the Macy’s Hospitality Star Awards. Enhanced customer satisfaction through effective communication and teamwork. Skilled in training new employees and managing diverse tasks in fast-paced environments.

Merchandise Associate - Macy’s Tracy - Tracy, CA

(2021-12 - 2026-04)

I worked as a member of the merchandise support team, did the pricing up and down, and fulfilled a variety of other necessary assigned tasks. I participated in the recycling counting, in the monthly inventory account as well as in the yearly one. I received several pay raises and awards, including the Macy’s Hospitality Star Awards.

FOOD COUNTER CLERK - Chinese Gourmet Tracy - Tracy, CA

(2018-09 - 2019-04)

Served food orders to customers and billed the customers.

WAREHOUSE WORKER - Melissa & Dough - Tracy, CA

(2017-09 - 2018-08)

Preparing merchandises for shipping [part-time]

SALES ASSOCIATE - Walmart-Supercenter - Tracy, CA

• Lawn+Garden-Seasonal
• Duties: Customer Service, Cashier, Stocking, Marking Down, Training of New Employees

SELLING/SUPPORT SPECIALIST (SEASONAL) - Jcpenny - Tracy, CA

(2008-10 - 2012-12)

• Women Department
• Duties: Customer Service, Cashier, Stocking

COORDINATOR SHOE DEPARTMENT - Marshalls - Tracy, CA

(2008-10 - 2012-12)

• Duties: Solely responsible for the Shoe Department, Customer Service, Cashier, Layaway, Stocking, Marking Down, Training of New Employees

SALES ASSOCIATE - Marshalls - Sand City, CA

(2007-02 - 2008-09)

• Gift Department
• Cashier, Customer Service, Stocking

COOK, SUPERVISOR OF KITCHEN STUFF - Emkotatesh Café - Bahir Dar

(1993-09 - 2003-10)

• Duties: Preparation of Breakfast and Lunch

Middle School Bahir Dar, Ethiopia

ESL - Monterey Adult School (2007-02 - 2008-03)