Insurance Producer - Farmers Insurance Group - Colorado Springs, CO
(2026-08)
- Prospecting and following up on leads to generate new personal or commercial insurance business
- Meeting with clients to assess their needs and recommend appropriate coverage
- Preparing and presenting policy quotes, and explaining coverage options, exclusions, and costs
- Processing new policy applications, renewals, and endorsements accurately and on time
- Maintaining client relationships post-sale, including annual policy reviews and handling coverage changes
- Staying current on state licensing requirements, carrier products, and underwriting guidelines
Ops Coordinator - Woven Care - Colorado Springs, CO
(2026-06 - 2026-08)
Serve as pilot ABA Operations Coordinator for a behavioral health clinic, selected based on clinical performance and institutional knowledge
- Manage scheduling and staffing coordination across multiple providers and cases, ensuring appropriate coverage and caseload balance
- Provide administrative support to clinical leadership including calendar management, cross-clinic communication, and operational reporting
- Monitor caseload capacity and staffing levels, identifying when hiring or backfill is needed based on client discharges and staff availability
- Maintain staff and patient databases with accuracy and compliance, including timecard auditing and schedule documentation
- Communicate on behalf of directors across various management levels, delivering clear and timely information
- Handle sensitive staff and patient information in strict accordance with HIPAA standards
- Exercise independent judgment in a fast-paced clinical environment with minimal supervision
- Support triage and coverage coordination across clinic locations as needed
RBT (Registered Behavior Technician) - Woven Care - Colorado Springs, CO
(2026-02 - 2026-08)
- Support children with autism spectrum disorder, ADHD, and other developmental challenges using evidence-based ABA interventions
- Implement personalized behavior plans designed by BCBAs® to build essential life skills and reduce challenging behaviors
- Use discrete trial teaching and natural environment teaching techniques to promote child growth and independence
- Collect precise behavioral data and maintain comprehensive session notes using technology
- Collaborate with ABA team members and multidisciplinary providers (OT, PT, SLP) to support skill mastery
- Respond to feedback and communicate effectively with team members and families
- Participate in ongoing training to stay current with best practices
Mobile Expert - T-Mobile - Colorado Springs, CO
(2024-06 - 2026-02)
- Built strong rapport with diverse customers by using active listening and clear communication to understand needs and guide decision-making.
- Used de-escalation strategies to support frustrated or overwhelmed customers, maintaining a calm environment and positive outcomes.
- Collected and accurately recorded customer information and service details, demonstrating reliability with documentation and data entry.
- Educated customers step-by-step on using devices and services, adapting explanations based on learning style and processing needs.
- Collaborated with team members to problem-solve, meet goals, and support individuals with varying levels of comprehension or support needs.
- Maintained patience, empathy, and consistency when guiding customers through complex processes or behavior changes (e.g., switching carriers, account issues).
Part Time Sales Lead - Purple Innovations LLC - Colorado Springs, CO
(2023-10 - 2024-05)
- Greet customers upon entrance
- Check on purchase orders for customers
- Assess customer needs and wants; answer customer questions and concerns
- Provide appropriate product recommendations by understanding the Purple products and history
- Ensure merchandise is in-stock and displayed on shelves in a presentable manner
- Use point of sale (POS) system to conduct purchase transactions
- Process merchandise returns
- Assist in product inventory procedures
- Cross-sell and upsell products
- Memorize in-store promotions and special offers in order to communicate to customers
- Build lasting relationships with customers
- Team up with co-workers to ensure customer satisfaction
- Educate customers on new arrivals and future product arrivals
- Follow opening and closing procedures
- Find innovative ways to improve sales and boost revenue
- Lead the showroom in absence of Manager or Assistant Manager
Game Master - Locked In Escapes - Colorado Springs, CO
(2023-05 - 2023-10)
- Ensure a positive guest experience from the moment they walk through the door until the end of their game
- Facilitate puzzle rooms by providing clues and guidance as needed
- Monitor guest progress and guide as needed
- Perform roles as characters based on the room I'm operating
- Book guests for rooms through the Bookeo software and provide information on rooms and events over the phone or in person
Escape Room Facilitator - Escape the Place - Colorado Springs, CO
(2023-02 - 2023-05)
- Ensure a positive guest experience
- Facilitate puzzle rooms
- Monitor guest progress and guide as needed
Arcade Manager in Training - Roadhouse Cinemas - Colorado Springs, CO
(2021-08 - 2023-02)
- Manage the arcade staff and maintain all arcade equipment including games, machinery, and POS terminal
- Take inventory of arcade merchandise and create orders accordingly
- Work alongside the rest of the management team to assist in overall building maintenance and management of the Front of House team
- Schedule team members according to available labor as well as team availability, skill level, and shift preferences.
