DoorDash Delivery Driver - DoorDash - Brunswick, GA
(2026-01)
- Delivered food orders in a fast-paced, time-sensitive environment while maintaining accuracy and quality standards
- Coordinated with restaurant staff to ensure smooth pickup flow and resolved order issues quickly and professionally
- Provided reliable customer service by communicating updates and handling delivery concerns in real time
- Managed multiple orders during peak hours while staying organized and meeting tight deadlines
- Adapted to high-volume food service environments requiring speed, efficiency, and attention to detail
- Demonstrated consistency, responsibility, and strong time management while working independently
Overnight Houseman - Westin Jekyll Island - Jekyll Island, GA
(2024-07 - 2026-01)
- Maintained cleanliness and organization of public areas, including lobbies, hallways, restrooms, and elevators
- Performed regular inspections to ensure all public areas met company standards for cleanliness and appearance
- Responded promptly to guest requests for housekeeping services or assistance with luggage
- Assisted in the setup and breakdown of meeting rooms and event spaces as needed
- Stocked supplies in public area storage closets, ensuring an adequate inventory at all times
- Maintained a friendly and professional demeanor while interacting with guests in public areas
- Notified management of any maintenance issues or safety hazards observed during shift
- Followed established procedures for handling lost-and-found items found in public areas
- Adhered to all health and safety regulations while performing duties in public areas
- Collaborated with other departments to coordinate linen needs for events, conferences, and special occasions
- Utilized industrial washers and dryers to process large volumes of laundry efficiently
Lucky Brand Call Center Agent - Radial, Inc - Brunswick, GA
(2019-08 - 2024-07)
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Resolved over 30 customer issues per shift by researching and exploring answers, implementing solutions and escalating unresolved problems to upper management ensuring customer satisfaction
- Entered customer interaction details in sales system to track requests, document problems and record solutions offered
- Enhanced productivity by maintaining control over direction of conversations
- Maintained and encouraged customer loyalty through courteous and efficient resolution of disputes, complaints and discrepancies
Assistant Manager - Dallas Biscuit Company LLC - Dallas, GA
(2018-07 - 2019-05)
- Made bank deposits and money order on behalf of the owner
- Would be responsible for opening and closing restaurant as well as being responsible for cash drawers
- Stepped into additional roles during busy times to boost coverage of important stations
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards
- Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency
- Bussed tables efficiently. Ensuring sanitizer was correct temperature and tables were clean for guests
- Promoted to Assistant Manager after 4 years at previous location
- Enforced company policies and procedures
- Trained new employees on restaurant processes and procedures
Dishwasher/Busser/Food Prep - Mountain Biscuits - Marietta, GA
(2014-06 - 2018-07)
- Washed dishes, utensils, cookware, and kitchen equipment while maintaining sanitation standards
- Reset and cleaned dining tables quickly and efficiently to keep seating available during rush periods
- Assisted kitchen staff with basic food prep including ingredient portioning, washing produce, and assembling simple menu items
- Kept dish area, dining area, and kitchen stations clean, organized, and stocked
- Followed food safety and hygiene guidelines at all times
- Supported team during high-volume breakfast rushes by multitasking and prioritizing urgent needs
- Provided friendly and efficient service to ensure a positive guest experience
