Medical Assistant Intern at MOUNT SINAI WEST (2025-05 – 2025-08)
- Assisted with patient intake processes, ensuring accurate collection of medical histories and personal information.
- Supported healthcare professionals in preparing examination rooms and maintaining sterile environments.
- Implemented electronic health record updates, ensuring accuracy in patient information management systems.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Sales Adviser at H&M Fashion US (2023-10 – 2026-06)
- Advised customers on product choices and sizing to enhance their purchasing experience and ensure satisfaction.
- Streamlined stock replenishment and inventory organization processes to enhance operational efficiency.
- Demonstrated exceptional sales performance, achieving an average of 140% of established goals for three consecutive months.
- Executed strategic placement of products within merchandise displays to maximize customer purchases and improve overall store presentation.
- Implemented customer service strategies that resulted in a 96% satisfaction rating in feedback surveys.
- Enhanced customer satisfaction through strategic service delivery, directly impacting store revenue and profit margins.
- Cultivated strong customer relationships by providing tailored product recommendations and fashion advice.
- Developed and maintained an inviting shopping atmosphere by streamlining store operations and elevating merchandising standards.
- Provided assistance and expertise to colleagues, fostering a supportive and positive workplace culture.
Sales Associate/vendor specialist at Macy's herald Square (2018-11 – 2021-12)
- Enhanced customer satisfaction through strategic service delivery, directly impacting store revenue and profit margins.
- Cultivated strong customer relationships by providing tailored product recommendations and fashion advice.
- Developed and maintained an inviting shopping atmosphere by streamlining store operations and elevating merchandising standards.
- Provided assistance and expertise to colleagues, fostering a supportive and positive workplace culture.
