Seynabou Dabo

Medical professional with strong foundation in assisting with clinical tasks and patient care. Proven ability to support healthcare teams and adapt to dynamic environments. Known for reliability, teamwork, and focus on achieving optimal patient outcomes through effective communication and technical skills.

Medical Assistant Intern at MOUNT SINAI WEST (2025-05 – 2025-08)

• Assisted with patient intake processes, ensuring accurate collection of medical histories and personal information.
• Supported healthcare professionals in preparing examination rooms and maintaining sterile environments.
• Implemented electronic health record updates, ensuring accuracy in patient information management systems.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Sales Adviser at H&M Fashion US (2023-10 – 2026-06)

• Advised customers on product choices and sizing to enhance their purchasing experience and ensure satisfaction.
• Streamlined stock replenishment and inventory organization processes to enhance operational efficiency.
• Demonstrated exceptional sales performance, achieving an average of 140% of established goals for three consecutive months.
• Executed strategic placement of products within merchandise displays to maximize customer purchases and improve overall store presentation.
• Implemented customer service strategies that resulted in a 96% satisfaction rating in feedback surveys.
• Enhanced customer satisfaction through strategic service delivery, directly impacting store revenue and profit margins.
• Cultivated strong customer relationships by providing tailored product recommendations and fashion advice.
• Developed and maintained an inviting shopping atmosphere by streamlining store operations and elevating merchandising standards.
• Provided assistance and expertise to colleagues, fostering a supportive and positive workplace culture.

Sales Associate/vendor specialist at Macy's herald Square (2018-11 – 2021-12)

• Enhanced customer satisfaction through strategic service delivery, directly impacting store revenue and profit margins.
• Cultivated strong customer relationships by providing tailored product recommendations and fashion advice.
• Developed and maintained an inviting shopping atmosphere by streamlining store operations and elevating merchandising standards.
• Provided assistance and expertise to colleagues, fostering a supportive and positive workplace culture.

Certified Medical Assistant in CMA – Allen School of Health Sciences (2025-08)