Sg&Pg

QA Analyst with 3+ years of experience in Manual Software Testing, specializing in functional, system, integration, regression, and user acceptance testing. Experienced in creating test plans, designing test cases, executing comprehensive testing, identifying defects, and collaborating with cross-functional teams to deliver high-quality software solutions. Experienced in user acceptance testing on a variety of platforms.

QA Analyst - QBytecode

(2025-06)

• Conduct comprehensive testing for the Eswatini e-Visa application, ensuring quality and functionality.
• Collaborate closely with QA leads and development teams to support major product releases.
• Create test cases, report defects, and track issues using bug-tracking tools.
• Recommend UI improvements and ensure adherence to testing standards.
• Demonstrate flexibility by working off-hours to meet project deadlines.

QA Analyst - Daddara IT Solutions

(2023-06 - 2025-05)

• Software testing and analysis performed for HealthCare Information Management system and Hotel reservation (SynXis) system applications.
• Designed and implemented new test plans and test scenarios.
• Created test cases, reported on testing findings, and actively engaged in weekly team meetings with supervisors.
• Teamed with software developers to ensure all system malfunctions and/or defects were captured and resolved promptly.
• Recommend UI improvements and ensure adherence to testing standards.

Front Desk Administrator - Microtel Inn & Suites (Heer Hospitality, Hoover)

(2021-10 - 2023-04)

• Delivered exceptional customer service and managed front desk operations efficiently.
• Handled account reconciliations, receivables, and financial transactions.
• Assisted with payroll processing and conducted night audit procedures.
• Maintained accurate records and ensured smooth daily operations.

Associate – Credit Operations - ICICI Banking Services

(2008-01 - 2010-08)

• Managed credit processing, appraisal, and loan application reviews.
• Conducted file verification, background checks, and customer documentation analysis.
• Coordinated between sales and credit teams to streamline approval processes.
• Supported commercial vehicle loan verification and approval workflows.

QA – Software Testing Course - Software Testing - qSpiders, USA (2023 - 2023)

Master of Business Administration - Finance - Bharathiyar University (2010 - 2010)

Bachelor of Science - Biotechnology - AVS College of Arts and Science (2007 - 2007)

Diploma in Computer Applications - Computer Applications - Params institute (2004 - 2004)