Shake'arah Alford

Front of House - serves food, restocks and keeps areas clean Cashier/Cash Handling Back of House - cooks all dishes when required, prep all ingredients for dishes, receive and stock truck orders for the store

Shift Leader/Manager at Panda Express (2020-06 – Present)

• Front of House - serves food, restocks and keeps areas clean
• Cashier/Cash Handling
• Back of House - cooks all dishes when required, prep all ingredients for dishes, receive and stock truck orders for the store
• Stay up to date on all store trends, Guest Satisfaction, operational costs and issues, truck orders, and management responsibilities
• Provides Positive Customer Service and Satisfaction
• Creates a positive work environment for my associates to thrive and succeed
• Handle day to day operations with a team and on my own
• Confident in both cooking and cleaning tasks associated with the job
• Attends seminars and career sessions in Fayetteville to better my position

Seasonal Sales Associate at Bath & Body Works (2019-09 – 2020-02)

• Cashier
• Replenishment
• Floor Sales

Crew Member at McDonald's (2018-03 – 2018-07)

• Front and Back Drive Thru Cashier
• Occasional Grill Assistance
• Food Prep and Handling

Sales Associate at Underground by Journeys (2016-08 – 2017-01)

• Cashier
• Floor Sales
• Price Merchandise

Associates Degree in Science in Psychology – Georgia State University (2018-08 – 2021-05)

Behavior Analysis – Savannah State University (2016-08 – 2017-05)

Diploma – Maynard Evans High School (2012-08 – 2016-05)