Shakira Scott

Resourceful professional with years of healthcare logistics and scheduling experience. Demonstrates expertise in route planning, GPS navigation, and safe driving practices while delivering exceptional customer service. Adept at managing time-sensitive operations and maintaining confidentiality.

Courier/Delivery Driver - Fetch Package - Orlando, FL

(2026-01)

• Pick up and transport package blocks from warehouse to designated apartment complexes
• Deliver packages efficiently while following assigned routes and schedules
• Obtain and verify resident signatures upon delivery
• Maintain accuracy and accountability for all assigned deliveries

Independent Contractor Driver - Uber - Orlando, FL

(2025-11)

• Completed daily food deliveries while meeting strict time deadlines
• Provided excellent customer service, ensuring positive client experiences
• Used GPS technology to optimize delivery routes and reduce delays
• Maintained accurate records of deliveries and transactions
• Adapted quickly to changing delivery demands and traffic conditions

Independent Contractor/Driver - Veho - Orlando, FL

(2025-09)

• Picked up, transported, and delivered packages accurately and on schedule across assigned routes.
• Used GPS navigation and delivery applications to optimize routes, manage deliveries, and provide real-time updates.
• Maintained excellent customer service while ensuring package security, proof of delivery, and compliance with company procedures.

Patient Access Specialist - Holy Cross Hospital (ER)

(2016-10 - 2023-01)

• Verified patient demographics and insurance information to ensure accurate records and eligibility
• Scheduled and coordinated appointments across multiple facilities, maintaining precise scheduling systems
• Obtained prior authorizations and conducted client screenings to support service coordination
• Maintained confidentiality and compliance with HIPAA regulations in all patient interactions

Associate's degree - Business Administration - Keiser University-Ft Lauderdale

High School Diploma - Fort Lauderdale High School (2001-08 - 2005-05)