Front Desk Agent at Fairfield by Marriott (2026-01 – 2026-03)
- Greeting guests, managing check-ins/check-outs, and resolving complaints promptly.
- Using PMS FOSSE to process payments and manage reservations with high accuracy.
- Liaising with housekeeping and maintenance for room readiness and guest requests.
- Providing information on hotel policies, services, and local attractions.
Intern / Program Facilitator at Harvest House (2025-05 – 2025-12)
- Plan and lead psychosocial programs to help adults improve self-awareness, communication, and stress regulation.
- Create interactive materials and worksheets for group activities such as "De-Stress with Crafts" and "Emotional Regulation Charades."
- Document session attendance, engagement, and client feedback for staff review.
- Collaborate with supervisors to refine and evaluate program effectiveness.
Certified Behavior Technician (CBT) at Positive Behavior Support (2025-03 – 2025-12)
- Implemented individualized ABA treatment plans to increase communication, social, and adaptive skills.
- Recorded session data (frequency, duration, interval) to track progress on behavioral goals.
- Applied proactive and reactive strategies to manage challenging behaviors.
- Worked closely with BCBAs, parents, and clinical staff to ensure consistent care and treatment plan efficacy.
- Maintained accurate, ethical, and confidential records of daily progress and behavioral data
Customer Service Associate at HomeGoods (2023-08 – 2024-01)
- Deliver a high-quality customer experience by proactively engaging with customers to understand their needs.
- Maintain store cleanliness and organization (recovery) and process new merchandise to ensure a visually appealing sales floor.
- Accurately process sales transactions and returns, adhering to all operational procedures.
- Assist with receiving, organizing, and restocking inventory efficiently.
Server / Host / Cashier at Dagupan Grill (2022-01 – 2023-08)
- Greeted guests, managed seating rotation, provided menus, and handled reservations for up to 500+ patrons per shift.
- Processed high-volume cash and credit transactions ($1,000+ daily) with high accuracy, ensuring proper opening/closing cash drawer reconciliation.
- Took food/beverage orders, answered menu questions, and ensured order accuracy before delivering to kitchen.
- Assisted with bussing/resetting tables, sanitizing host stations, and packaging to-go orders, improving service efficient
Cheer Coach at Kennewick Grid Kids Association (2021 – 2022)
- Mentored 20–30 elementary-aged children in cheer fundamentals and teamwork.
- Taught choreography, led conditioning drills, and promoted confidence through sportsmanship.
