Shalyn Smalls

Provide administrative support for Maternal Child Health, including scheduling and staffing updates. Manage data entry for nursing initiatives and performance improvement projects. Prepare and distribute meeting minutes, HR documents, and departmental reports.

Assistant Coordinating Manager at NYC Health + Hospitals/North Central Bronx (2025-03 – Present)

• Provide administrative support for Maternal Child Health, including scheduling and staffing updates.
• Manage data entry for nursing initiatives and performance improvement projects.
• Prepare and distribute meeting minutes, HR documents, and departmental reports.
• Liaise with nursing leadership, staff, and departments to ensure efficient communication.

Home Health Aide - Part Time at Affirmed Home Care (2026-01 – Present)

• Provide in-home supportive care to adult client, ensuring safety, fall prevention, and overall well-being during evening care routines.
• Assist with activities of daily living including meal preparation, mobility support, and nighttime care planning.
• Monitor changes in client condition and communicate concerns to family and care team to support continuity of care.
• Maintain a safe home environment and implement fall-prevention strategies for high-risk patient.
• Support patient independence, dignity, and emotional well-being through compassionate care and structured routines.

Concierge at River Spring Residences Assisted Living Facility (2024-11 – 2025-03)

• Perform administrative tasks, including scheduling, record-keeping, and managing correspondence.
• Assist with resident admissions, care plans, and smooth onboarding processes.
• Manage inventory, supplies, and maintenance requests to ensure a safe environment.
• Serve as liaison among residents, families, and staff, ensuring clear, prompt communication.

Medication Aide at River Spring Residences Assisted Living Facility (2023-09 – 2024-11)

• Responsible for documentation of medications in electronic medication administration record (EMAR).
• Ensured that all residents receive their medications, as prescribed by their physician, in a timely manner.
• Provided clear concise written documentation of daily events and detailed oral reports.
• Completed attendant responsibilities enjoined with medication administration at a sixty-nine-bed living facility.

Home Health Aide at River Spring Licensed Home Care Services Agency (2020-08 – 2022-02)

• Provided companionship, comfort, and emotional support to 10+ clients and assisted with personal care whilst in their homes on frequent home visits
• Ensured the nutritional needs of clients were addressed by preparing and serving meals to clients according to prescribed diets
• Performed household duties, including laundry, grocery shopping, and maintaining the cleanliness of the home

Master of Healthcare Administration in Healthcare Administration – Western Governors University (2026-03)

Bachelor of Science in Biology – Spelman College (2023-05)