Shane Evans
Human Resources Non-Commissioned Officer
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About
Experienced HR and program analyst professional transitioning to data entry and revenue cycle operations, offering strong attention to detail, billing accuracy, and proven experience with documentation, compliance, and cross-functional collaboration.
Experience
Human Resources Non-Commissioned Officer at South Carolina National Guard (2010-05 – Present)
- Maintained and audited personnel records for a battalion of 200+ service members, ensuring data accuracy and compliance with regulatory requirements and improving record completeness for downstream processing. (data entry | compliance)
- Prepared and processed official forms and packets (evaluations, direct deposit, benefits forms), reviewed documentation for completeness, and resolved discrepancies through collaboration with cross-functional leaders. (documentation management | reconciliation)
Program Analyst at SCARNG J5 Strategic Plans & Policy (2020-05 – 2025-10)
- Compiled and uploaded program reports and supporting documentation for senior leadership, ensuring files were organized, complete, and accessible for audits and decision-making. (documentation organization | audit support)
- Analyzed information processing needs, tested and maintained systems, and coordinated installations to improve data workflows and reduce errors in information systems. (system data entry | process improvement)
Reimbursement Lead at Prisma Health Tuomey (2017-03 – 2020-05)
- Led reimbursement team responsible for claims submission and appeals; entered and validated billing data to achieve a 95% first submission approval rate and reduced denials by 15% through detailed review and correction of documentation. (claims processing | payer requirements)
- Managed uploads and organization of medical records and supporting documentation for billing and compliance reviews; collaborated with revenue cycle stakeholders to resolve documentation issues and implement improved SOPs. (medical records management | cross-functional collaboration)
Additional Relevant Experience
Extensive experience preparing personnel and benefits forms, conducting readiness processing, and performing quality control on records that required strict adherence to regulatory standards and precise data entry. (recordkeeping | compliance)
Education
A.S. in Accounting Specialist – Central Carolina Technical College (2023-05)
MBA in Business Administration – South Carolina State University (2018-05)
B.S. in Agribusiness – South Carolina State University (2015-05)