Shanee Lewis

Dedicated and disciplined Criminal Justice professional with extensive experience in security operations, loss prevention, and emergency response. Proven ability to maintain safety and order in high-pressure environments, de-escalate volatile situations, and lead teams effectively. Currently pursuing a bachelor's degree in criminal justice, with a strong interest in juvenile probation, corrections, and security management.

Skilled in communication, critical thinking, and ethical decision-making essential to public service and rehabilitation.

Security Officer at Cooper University Hospital (2023-12 – Present)

• Provide excellent customer service and maintain safety across hospital premises
• Conduct X-ray screenings, open and close buildings, and respond to code blues
• Respond to patient control and provide rapid responses in critical situations
• De-escalate situations that pose harm or threats to others
• Escort inmates with correctional officer assistance

Loss Prevention Supervisor at Metro One (2022-05 – 2023-12)

• Provided on-site leadership to security personnel and served as primary client liaison
• Trained staff on emergency procedures and monitored alarm and CCTV systems
• Documented incidents, assessed risks, and submitted reports to management
• Maintained clear communication and positive relationships with site management
• Ensured staff compliance with safety standards and operational protocols

Loss Prevention Security Guard at Metro One

• Delivered exceptional customer service while conducting X-ray and secondary screenings
• Observed and documented site activity and provided incident reports
• Responded rapidly to emergencies and potential threats

Loss Prevention Detective at ShopRite (2020-04 – 2022-05)

• Operated CCTV systems and managed accident and alarm reports
• Conducted internal and external theft investigations and audits
• Ensured compliance with safety and allergen standards
• Opened and closed building and responded to emergency alarms

Asset Protection / Loss Prevention Detective at Macy's (2013-09 – 2022-05)

• Executed theft apprehensions and assisted in investigations
• Operated CCTV and maintained building security
• Provided first aid to customers and responded to incidents
• Completed reports on merchandise recovery, accidents, and audits

Visual Security Officer at Macy's (2013-07 – 2013-09)

• Monitored customer traffic and communicated suspicious activities
• Ensured merchandise tagging compliance and supported asset protection operations

Processing Associate at Macy's (2011-09 – 2013-09)

• Unloaded shipments, tagged merchandise, and managed special deliveries
• Supported sales floor operations through accurate inventory processing

Associate of Science in Criminal Justice (2025-09)

Bachelor of Science in Criminal Justice (2026-11)