Shania Hamlin

Compassionate BSN student with a 3.98 cumulative GPA, active American Heart Association BLS certification, and federal healthcare administration experience supporting patient access and care coordination. Medically retired U.S. Navy veteran recognized for calm communication, accuracy, training, and service in high-accountability environments.

Advanced Medical Support Assistant (GS-0679) at James A. Lovell Federal Health Care Center (2014-10 – 2014-12)

• Coordinated patient appointments, specialty consults, cancellations, rescheduling, and no-show documentation while maintaining accurate, confidential records.
• Verified demographics, insurance, and eligibility and coordinated emergency and non-emergency transfers across VA and civilian facilities.
• Supported communication among patients, clinical teams, and outside facilities using VISTA, CPRS, CHCS, VetLink, and Insurance Buffer.

Personnel Specialist at United States Navy, NOSC Chicago (2012-12 – 2014-05)

• Maintained 1,400+ confidential service records and counseled personnel on education, training, advancement, and benefits.
• Coordinated the New Accession Training Program and advancement examinations with close attention to accuracy and deadlines.

Intelligence Specialist at United States Navy, U.S. Third Fleet (2009-02 – 2012-12)

• Delivered 900+ time-sensitive briefings and trained hundreds of personnel, adapting complex information for diverse audiences.
• Coordinated RIMPAC 2012 planning involving 29 countries and 500+ attendees; earned the Navy Achievement Medal for communication and operational support.

Owner / Operator / Event Coordinator at H. Soul Sweets & Catering (2015-01 – 2025-01)

• Managed client communication, safety-focused service, budgets, vendors, staffing, and event logistics; mentored culinary students during internships.

Bachelor of Science in Nursing in Nursing – Chamberlain University (2028-04)