Criminal Justice Specialist
Mesa County - October 2021 - present
- Monitor clients in the community to ensure compliance with program(s) and court requirements, including supervision of the defendants bond requirements or diversion/deferred judicial contracts and conditions.
- Address inappropriate behavior and provides guidance for behavior changes and problems solving
- Supervise drug and alcohol screenings
Digital Fraud
Chase - June 2017 - October 2021
- Screened accounts for fraud by reviewing bank account and online activity
- Provided a good customer experience in the digital environment
Customer Care Unit
Chase - June 2016 – June 2017
- Took inbound calls for escalations and complaints
- Knowledgeable, Efficient, and Helpfulness
Credit Card Specialist
Chase - July 2014 to June 2016
- Took inbound calls and assisting customers with general questions
Skills
CPR certified with AED
Experience in customer service and organized
Basic knowledge of Microsoft Office Applications
Typing speed 45wpm
Career-focused
Team-oriented
Outgoing and personable
Write detailed reports
Lab Technician Volunteer
