Shanita Young

Corporate float pool cna - Orlando health

(2025-02)

Cna - Stewart Medical Center - Rockledge, florida

(2023-09 - 2024-09)

Banking Specialist - TD Bank - Greenville, S.C.

(2021-04 - 2023-02)

Privacy Policy accuracy in data processing .
Call center with high demand regulations and policies.
Challenging and achieving problem solving skills.
Data entry and Verification and explaining detail information to customer's account.

Cna independent contractor - Shiftkey

(2020-11)

Traveling contracts for the cna field and that im certified in 3 states or can be updated

Customer Service Supervisor Assistant - Adecco - Melbourne, Florida

(2015-10 - 2016-12)

Interact with customers by telephone to provide information about products or services, take and enter orders, cancel accounts, or obtain details of complaints
Checked to ensure that appropriate changes were made to resolve customers' problems
Determined charges for services requested, collected deposits or payments, or arranged for billing
This was a temporary agency

Executive Customer Service Relations - Alorica - Simpsonville, SC

(2012-03 - 2014-06)

Met daily goals of KPI's for client intake concerns and complaints that are sent to corporate,
Assisted high end clientele with liability claims, concerns, and complaints that are sent to corporate
Informed customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit

Certified Nursing Assistant - Living Advantage - Easley, SC

(2008-10 - 2026-10)

Provided physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising
Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
Cleaned and sanitized patient rooms, bathrooms, examination rooms, or other patient areas

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