General Manager / Chief of Staff / Operations Manager - Riverside Inc - Riverside, CA
- Direct full-scale business operations across multiple departments including HR, payroll, compliance, inventory, and customer experience
- Successfully launched and built operations from an empty facility to a fully functional, revenue-generating business
- Oversee daily operations, ensuring compliance with state regulations, DCC requirements, and necessary standards
- Manage and mentor staff, driving performance, accountability, and high service standards
- Lead inventory management including cycle counts, auditing, and product control systems
- Execute financial process including budgeting, payroll, billing, and accounting, using QuickBooks
- Coordinate scheduling, shipping, Receiving and vendor relations to optimize operational efficiency
- Manage Marketing initiatives, promotions and brand presence across platforms including Weedmaps, felp, a Google
- Maintain operational excellence while adapting to evolving regulatory changes and compliance requirements
Store Manager - Fragrance Outlet - Cabazon, CA
(2021-05 - 2021-08)
- Led daily store operations, including sales strategy, merchandising and staff management
- Increased sales performance through strategic planning and team leadership
- Managed inventory, payroll, scheduling, and financial planning including P&L responsibilities
- Delivered high level customer service while maintaining operational efficiency
Store Manager / District Manager - Mr. Nice Guy MNG Retail - Palm Springs, CA
(2019-12 - 2012-05)
- Oversee multi-location retail operations, ensuring consistency in performance and compliance
- Supervised staff performance, scheduling, and daily operations across locations
Store Manager - St John Knits - Cabazon, CA
(2018-02 - 2019-12)
- Managed luxury retail environment with focus on customer experience and brand standards
- Drove sales through strategic merchandising and client relationship management
- Oversee daily operations, including staffing, inventory, and store presentation across locations
Store Manager - Tommy Bahama - Cabazon, CA
(2014-09 - 2018-02)
- Managed team of 15+ employees, including hiring, training, and performance evaluations
- Oversee payroll, scheduling, inventory, and visual merchandising
- Coordinated marketing events and in-store promotions to drive revenue growth
Store Manager - Samsonite - Cabazon, CA
(2010-05 - 2014-02)
- Led store operations including inventory control, staffing, and KPI tracking
- Managed team performance, scheduling, and hiring processes
- Maintain inventory systems, scheduling, and daily operations across locations
Store Manager - Samsonite - Cabazon, CA
(2010-05 - 2014-02)
- Led store operations including inventory control, staffing, and KPI tracking
- Managed team performance, scheduling, and hiring processes
- Maintain inventory systems, scheduling, and daily operations drive revenue engagement
Store Manager - Furla - Cabazon, CA
(2005-11 - 2010-05)
- Managed luxury retail store specializing in handbags and accessories
- Led hiring, scheduling, and team development
- Maintained inventory systems and store operations
