Shannon Helm

Certified Phlebotomist with IV Therapy certification and experience performing patient sample collection across mobile and facility-based environments. Strong knowledge of venipuncture techniques, tube/draw requirements, documentation, and customer service.

Phlebotomist / Mobile Phlebotomy Technician - Healthcare Facilities & Mobile Routes - Texas

• Performed patient sample collection via routine and difficult venipuncture
• Covered assigned routes and schedules while adapting to changing patient needs
• Demonstrated strong knowledge of tube and draw requirements
• Maintained specimen integrity, labeling accuracy, and documentation
• Served as a professional point of contact for assigned facilities
• Maintained accurate time and mileage records
• Assisted Insurance and Billing teams with missing or corrected documentation
• Worked independently, including nights and weekends as needed

Trade - Phlebotomy - College America