Shannon Riley Adelman

Compassionate and dependable professional with a background in childcare, client service, training, and confidential administrative support. Experienced in helping people through stressful situations with empathy, professionalism, and discretion. Recognized for building trust, communicating effectively, staying organized under pressure, and maintaining meticulous documentation.

Seeking to transition into Victim Advocacy where I can provide compassionate support and connect survivors with critical resources.

Escrow Assistant at Empire Title (2022-01 – Present)

Support multiple escrow officers while managing highly confidential client information.

• Coordinate contracts, title work, surveys, payoffs, HOA documents, and closing paperwork.
• Communicate professionally with clients, lenders, attorneys, and agents.
• Manage multiple deadlines with exceptional attention to detail.

Escrow Assistant at Trinity Title of Texas (2022-01 – 2022-12)

Guided clients through the closing process while providing outstanding customer service.

• Reviewed contracts and coordinated time-sensitive documentation.

Receptionist / Escrow Assistant at Texas Lone Star Title (2019-01 – 2020-12)

Served as the first point of contact for clients and business partners.

• Maintained confidential records and balanced competing priorities in a fast-paced office.

Teacher at Children's Learning Adventure (2018-01 – 2019-12)

Created a safe, nurturing classroom environment for toddlers.

• Built trusting relationships with children and families.
• Supported children's emotional, behavioral, and developmental needs.
• Maintained accurate records while following safety and confidentiality procedures.

High School Diploma – Round Rock High School