Office Manager
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Office Manager/Administrative/Project Management experience. I am an experienced professional with demonstrated ability to communicate with all levels of management, problem solve to provide solutions to requests timely, provide structure and organization, provide quality customer service, and ability to quickly adapt and learn new technology to use in daily operations.
As a claims processor l processed over 60 customer claims a day resulting in being recognized as top 10 fastest claims processors.
Proficient in using Microsoft Office products (Word, Power Point, Excel, Teams,
03/2025 – Present 01/2023 – Present 09/2022 – 10/2022 Office Manager, Miracle Ear St. Louis, USA
Oversee daily operations of the hearing aid center, including patient scheduling and staff management.
Coordinated office relocations and renovations, minimizing downtime to maximize service continuity.
Implemented innovative software systems for project management,
boosting team collaboration and overall productivity.
Maintained confidential employee records, demonstrating adherence to privacy regulations.
1st Grade Teacher/Toddlers, KinderCare Learning Centers St. Louis, USA
Provided high levels of interaction while nurturing child development.
Championed social skill development through engaging daily community experiences.
Engineered a safe and predictable learning environment that fosters growth.
Receptionist, Percy Julian Middle School Chicago, IL, USA
Managed all front office administrative assignments, optimizing efficiency.
Revamped visitor safety protocols, resulting in enhanced overall safety measures.
Devised a streamlined early student dismissal process, improving organizational structure.
11/2020 – 04/2022 Contractor/Claims Processor, Accenture Chicago, IL, USA
Resolved customer complaints efficiently utilizing the AWS system.
Evaluated insurance claim submissions and collaborated effectively with insurance agents.
Processed over 60 customer claims daily, recognized among the top 10
fastest claims processors.
