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Results-driven with a strong background in team leadership, operational coordination, and customer experience. Adept at managing staff performance, streamlining workflows, and maintaining high service standards. Known for building motivated teams, improving efficiency, and ensuring smooth day-to-day operations.
Independent Contractor | Quality Control Audits at Liveops, Spark, Hotel Planner (2019-06 – Present)
Community Service Rep/Program Specialist at Liveops Inc (2006-01 – 2017-08)
Customer Service Associate – Data Operator at Call Center Customer Service Quality Control Auditing (2003-05 – 2005-12)
– Luzerne County Community College
– North Schuylkill High School
– PA Real Estate Academy
