Shannon Swingley
Healthcare Administrator
Talent
Los AngelesMember since July 15, 2026
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Experience
Personal Injury Case Manager and Collections Specialist
MAX MRI Imaging Inc., Los Angeles
February 2025 — Present
- Analyzing billing data, reconciling payments, and supporting collections to reduce denials and improve reimbursement timelines
- Managing personal injury case coordination, lien tracking, attorney communication, and workers’ compensation claims
- Subpoena Custodian of Records
- Coordinating insurance verification, prior authorizations, and eligibility
Administrative Assistant
Spasoje M. Neskovic, MD, Burbank
February 2023 — October 2024
- Supported daily clinical and administrative operations in a primary care setting
- ACO and CMS compliance coordinator
- Lead insurance audit preparation, contributing to a 98% pass rate (2023)
- Managed medical records, insurance documentation, claims issue resolution, patient scheduling, medication management
Office Manager & Dental Assistant
Smile Experts Dental, Glendale
October 2021 — March 2023
- Led office operations, insurance billing workflows, and records management
- Resolved a multi-year insurance claims backlog, improving revenue cycle efficiency
- Supported staff onboarding, inventory management, and patient service processes
Education
DePauw University, Greencastle, IN
Bachelor of Arts in Biochemistry, 2017 — 2021
Louisiana State University, Shreveport, LA
Masters in Healthcare Administration, 2026 (Ongoing)
